Originally Posted by anujbhatia001

I ANUJ BHATIA FROM NEW DELHI HAD DONE IDEA MOBILE RECHARGED ON 9TH AS WELL AS 10TH OF DECEMBER THROUGH INTERNET CUM DEBIT CARD.THAT RECHARGE WAS NOT SUCCESSFUL DUE TO TECHNICAL REASON AND FROM IDEA SERVICES THEY HAD SENT ME THE MESSAGE STATING THAT YOUR MONEY WILL BE REFUNDED WITHIN 8 WORKING DAYS.AGAIN I HAD A TALK WITH CUSTOMER CARE ON 18TH DECEMBER 2010 THEY STATED THAT YOUR COMPLAINT HAD BEEN REGISTERED WITH US VIDE COMPLAINT NO 1-11881547298 AND WILL GET YOUR BALANCE ON 21ST DECEMBER 2010.ONE OF THE EXECUTIVE CALLED ME ON 21ST DECEMBER IN NOON AND DEMANDING THAT THEY NEED MY BANK STATEMENT FOR THE CONFIRMATION OF THE RECHARGES WHICH HAD BEEN DONE.I ALREADY MAILED THE BANK STATEMENT ON 21ST DECEMBER ITSELF I GOT A MAIL FROM THEIR SIDE ON 24TH DECEMBER STATING THAT we have carefully noted down the content of your mail and the same has been highlighted to the concern team. We will revert to you at the earliest..
TILL DATE I HAD NOT RECEIVED ANY MAIL OR REFUND FROM THEIR SITE.
THESE ARE THE DETAILS FOR THE FOLLOWING RECHARGES
9THDECEMBER 2010:-RS 110/-
9TH DECEMBER 2010:-RS 110/-
10TH DECEMBER 2010:-RS 110/-
TOTAL DENOMINATION RS 330/-
FURTHER I AM ATTACHING BANK STATEMENT FOR YOUR REFERENCE FOR THE SPEEDY RECOVERY OF MY FUNDS.

THANKING YOU


SD/-

ANUJ BHATIA

Dear Sir,

We wish to inform you that your concern regarding the online payment has been forwarded to the concerned department and the same shall be resolved shortly.For further assistance kindly get in touch with our Customer care centre -details updated on Idea website. !DEA - An !dea can change your life....

Regards,
Ideacellular