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Automatic service activation

This is a discussion on Automatic service activation within the Mobile Services forums, part of the Mobile category; My name is Pratik. I am prepaid customer of Airtel mobile. My no is 9503252825 This airtel card is AirtelFriends ...

  1. #1
    pratikmalviya89 is offline Junior Member
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    Angry Automatic service activation

    My name is Pratik. I am prepaid customer of Airtel mobile.
    My no is 9503252825
    This airtel card is AirtelFriends
    On this airtel number their are two airtel
    services activated "Games club, Dance Club, Babetastic_wap, and balance is deducted.
    But I don’t know how these services got activated as my number was not working from 10th Dec to 28th Dec due to document verification.
    When I called airtel complaint no. 198 I came to know that these services got activated on 24th Dec, which is not possible.
    I have also registered this number in do not disturb but I am still getting msgs for services.
    Please check my airtel number detail and solve my query
    Sir I have called to Airtel complaint number 198 to complain for this several times.
    But I was not responded properly.
    Besides that one of airtel customer care officer on phone said " Ja ani Zopa amhi service activate karu"

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is online now Senior Member
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    Dear Pratik,

    This is to inform you that your concern listed 28 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  3. #3
    Airtel_Presence's Avatar
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    Dear Pratik,

    I would like to inform you that your concern listed 28 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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