This is a discussion on Dear Moderator,I again want to lodge complaint against Airtel Services within the Mobile Services forums, part of the Mobile category; Dear Rakesh Sir, I would like to inform you i received your mail on 11-12-2010 that my problem is solve, ...
Junior Member
Dear Moderator,I again want to lodge complaint against Airtel Services Dear Rakesh Sir,
I would like to inform you i received your mail on 11-12-2010 that my problem is solve, but Rakesh i would like to inform u one thing my problem is not solve till date 17-12-10, today i got the sms from airtel "aapka mobile sim band ho sakta hai, sarkar ke niyam anusar SIM ke dastabejo me truti hone ke karan mobile sewa band kar di jayegi,.Now u tell me what will i do for that.
One side u r saying every thing is fine another side u all r doing this.
I take consumer court help for this because i know court and moderator helps me but, now i loose hopes from consumer court too.
I am going to take another company connection and suggest my friends and relative dont take Airtel Connection.
Airtel is helpless and consumer court is also help less.
Name : Vinod Kumar
Place : Bhopal
Mobile : 09981594755, 8085157632
Thanks
regards
Roshini.G.Nair
Senior Member
Dear Roshini,
This is to inform you that your concern listed 17 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
Senior Member
Dear Roshini.G.Nair,
This is to inform that your concern listed on 17 Dec. 2010 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Ranga
Airtel Customer Service Team
Senior Member
Dear Roshini.G.Nair,
I would like to inform you that your concern listed 17 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com
Regards,
Rakesh Ranga
Airtel Customer Service Team
complaint regarding balance deduction I had recharged my phone with an Airtel coupon worth Rs 10 on 14th February 2011 around 7.45 pm.Next day at 1.50 pm precisely i find out that my balance is Rs 0.73. I request to send me the call details, length of calls and charges.
I am not at all happy with the services provided by Airtel. This is not the first time my balance has been reduced off guards.
sanjay Kumar Pandit
9818525384
Senior Member
Dear Sanjay ,
This is to inform you that your concern listed 15 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Senior Member
Dear sanjay Kumar Pandit,
I would like to inform you that your concern listed 15 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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complaint regarding recharge Dear Rakesh Sir,
My parents did a recharge for Rs.100 on 26.02.2011 from assam bt i got a recharge successfull message wid rs.0.00 talk time.
Rose
9940051342
Senior Member
Dear Rose,
This is to inform you that your concern listed 26 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
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Senior Member
Dear Customer (9940051342),
This is to inform that your concern listed on 26 Feb. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Senior Member
Dear Rose,
I would like to inform you that your concern listed 26 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
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Member
Worst Customer service see the below link
consumercourt.in/mobile-services/49224-airtel-vadofone-mnp-problem-worst-customer-care.html
Airtel rejected my MNP 4th times without any reason
i sent mail to 121@in.airtel.com and airtelpresence@airtel.in.
But no use.
They are trying to resolve the problem for more then 15 days but they can't able to do.
Worst service
Vetriselvan
Mobile no: 9894931230
Senior Member
Dear Vetriselvan,
This is to inform you that your concern listed on 13 April 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
Senior Member
Dear Vetriselvan,
This is to inform that your concern listed on 13 April 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
Senior Member
Dear Vetriselvan,
We would like to inform you that your concern listed 13 April 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
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