Dear Customer, (8105109397)

This is to inform you that your concern listed 10 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

bump.
isn't anyone going to help?

Oh sorry, your reply wasn't there when I checked. That's the reason I bumped the thread. I'll be waiting for your assistance.

Dear Customer (81051093970,

I would like to inform you that your concern listed 10 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

I was posted to Pathankot and there I had, unfortunately, taken an airtel postpaid connection. My no was 9779193525. I got posted out to Africa at a short notice and I did not get time to pay the bill which was Rs 4200/-. My wife, who is now settled in Pune got a call from airtel Chandigarh and reminded her about the pending bill. The person who called also told her that she could pay Rs 3000/- and the rest of the amount would be settled.

So my wife paid the said amount at an airtel collection outlet in Pune on the 21st of Aug. She also told the person at the counter that she needed to disconnect the connection as there was no one in pathankot. this person said that the connection was already discontinued for non payment of bill and that it will not be started again. So she left without taking the same on writing.

I came on leave on 30 Oct 2010. On approximately 17 Nov I got a call from supposedly a sub inspector from delhi police station saying that a case of fraud has been filed against me for non payment of airtel bill for an amount of Rs 5500/-. that is when i came to know that my number has not been discontinued. now the actual pending amount was rs 2600/-

I called up the nodal officer in mumbai. Mr praveen answered the call and he said he would get back to me by evening. i again called up the nodal officer after 2 such evenings had passed. this time mr aman answered and i got a similar reply. he also said that he would inform praveen to call me and it would be done in not more than 2 hours and i gave him all my contact details. after waiting for half a day i called back, only to be told that praveen has gone out for lunch. after waiting for 2 more days i again called up the nodal officer. this time an even more efficient mr shiva answered the call and he said " SIR, I GIVE YOU MY WORD THAT PRAVEEN WILL CALL YOU ASAP". And i've been waiting since then. its been 7 days since my last conversation with the Officer.

i had given the details of the sub inspector who had threatened me.

mr praveen also had told me that i will not be required to pay any money and that he will look into the matter. 1 month after this incident, today on the 15 th of dec, my wife gets a call from some inspector and some lawyer saying that she will have to appear in court for a hearing on the same case in delhi. she has undergone great amount of mental tension because of this.

it is requested that along with the computer data the person in the nodal office should be talked to, to get a clear picture of what has happened.

SS MARATHE

Hi

This is Murali Krishnan and my old Airtel mobile No. +91-9894229765

I was using this mobile number for around 4 years. In the mean time they call me and ask to re-submit my documents as per the new government laws and procedures and i did the same.

It was smooth running, suddenly past month (November) my No. was disconnected with unspecified reason.

I reported to the customer care and they are saying that they unable fetch the details of my specified number and the funniest thing is they ask me whethere it is a Airtel No. or not.

I remember the validity is upto 2010 and balance was about Approx. Rs.300.

I need my number back with the balance amount and the validity.

Please help as there is no proper answer from Airtel.

Dear SS MARATHE ,

This is to inform you that your concern listed 15 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Murli,

This is to inform you that your concern listed 16 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear SS MARATHE ,

This is to inform you that your concern listed 15 Dec. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear Murali Krishnan,

This is to inform you that your concern listed 15 Dec. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team

My contact No. +91-9994288240 or +91-9443852829

Murali Krishnan

Dear Murali Krishnan ,

Thank you for sharing your contact details with us. Our team will contact you soon to resolve your query.


Regards,
Rakesh Ranga
Airtel Customer Service Team

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Dear Murali Krishnan,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team