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Poor Coverage of Airtel

This is a discussion on Poor Coverage of Airtel within the Mobile Services forums, part of the Mobile category; Here i am manu chandran airtel postpaid mobile number 9995803632.......!my complaint is i dont have coverage at my home.i had ...

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    Default Poor Coverage of Airtel

    Here i am manu chandran airtel postpaid mobile number 9995803632.......!my complaint is i dont have coverage at my home.i had give lot of times
    complaint to customer care,nodal officer,appellate officer and
    retention manager ullas tharakan cochin.my problem is i didn't get

    network coverage inside my home and another notable thing is all other
    mobile provider's except airtel gives full coverage inside my
    home.first time i gave complaint on feb 8 from there i gaved lot of

    complaints.now its already passed 8 months but still there is no
    improvement in my complaint, i want to say one more thing that is airtel is the
    worst connection in kerala ever i saw in my life time.and Airtel
    coustmer satisfaction absolute zero...!

  2. #2
    Airtel_Presence's Avatar
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    Dear manu chandran,

    This is to inform you that your concern listed 1 Dec. 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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    Dear manu chandran,

    This is to inform that your concern listed on 1 Dec. 2010 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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    Dear manu chandran,

    I would like to inform you that your concern listed 1 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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