Hi Sachin,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

I have prepaid Reliance CDMA mobile. My phone no. is 8595193703.Before two months on 04.11.2011, I recharged my mobile and one another reliance CDMA mobile no.9351539391 with amount RS. 149.00. I recharged through ICICI net banking. My balance in bank account was deducted at the same time but we didn’t get any talk value on both mobile. We received a message from Reliance that “recharge successful for MRP 149, account credited with RS.01 talk time.”
When I talked on Reliance customer care, they took complain and told that amount will be refunded in my bank account or talk value will be credited to my mobile account within 48 hrs. But no amount was credited in any account. I contacted again to customer care but they were totally confused and told me that amount can’t be refunded. You have got talk value for it. Again I called then they told that 149 recharge is not valid for reliance CDMA. But in any condition amount which I paid for Both mobile (149+149=298) to reliance, no talk value and no benefit I received against that amount. It is clear that it is against consumer rights.
I also have transaction detail of that transaction and message from reliance. Please solve my problem asap.
Not only this earlier many times reliance activated many services itself on my mobile and cut the balance. This complain is not only from me but also many Reliance users are suffering from it. I am really suffering.Plz do something asap


Regards

Deepa Khandelwal

Contact to :8595193703,

mail to: deepakhandelwal2009@gmail.com

Hi Vijay,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Please refund deductions of rs 14 and rs 15 at my mobile no: 9907612732 which was deducted for renewal of subscribing two caller tunes on dt 14.02.2012 and 14.02.2012 and rs 30 for subscription to crbt service on 16.01.2012. All this was not requested by me at any time. I spoke to coustomer care but i didnt get the response
total deduction is 15+14+30 = rs 59/-

Hi Team,

I would like to inform you that I have been requested on 27-Dec-2011 in reliance showroom (Reliance World, Churchgate House, Opp. Akbarallys, Fort, Mumbai 400023) for pre to post migration of my mobile number 7498096253 and I have deposited 250 /- for this.

My document verification already done 13 days back.

I have been continuously visiting the office from last 20 day but no buddy have given me proper response. Everyday guys (Mr. Amol, branch manager Mr. Sourabh and Mr.Bablu) telling to me like:

Sir It will be done in evening, day after tomorrow etc.

When I have been fed up with those guys then I have logged complain (170081620) in reliance call center 30333333. But still am not getting any response.

Today again I visited office now they are telling to me that you need to again share your doc. (Id card and address proof). When I said to them pls refund my amount so they are telling that:

Person is not available for refund your amount pls come tomorrow.

How it’s possible no one is in office for refund money??

Question: As my verification done then why they are asking to me again for doc??

I request you pls check it and take the necessary action against that showroom team member.

Awaiting your reply…

Revert me for any query.

Regards,
Sunil

Dear Sir/Madam,

i requested for PORT Change for Mobile No.9390290081.i received Code: RA858625 from Reliance.

iam Joining with AIRTEL with same No. & Submitted These Request Port No along with Require Documents.

They given NEW Airtel SIM Card.when can i get AIRTEL Connection in same No..


Thanks & Regards,

Lokesh.N

Sir/Madam,

Mob No: 98309 16119

I am an MNP customer migrated from Vodafone Kolkata and I am having the following problems since 25th November 2011 (56 days) and still having the same.

No Incoming calls
No Incoming SMS
No outgoing SMS
Call dropped while talking to customer care only.
Calling from any no to my no, it says “ You have dialed wrong number or this telephone no does not exist or call dropped automatically”.


On 25th November 2011 I have received an SMS from 55100 says “ The terminal cannot be configured remotely, please contact Customer support for further assistance “ and after that the above mentioned problems started.

Apart from that I have been prompted an error code like “ Rworld - 46’H.ME ERROR “ while I switching on the phone (Dell XCD28).

Complaints launched several times but no solution found till now.



Thanking you,
Rajib Lohar

my phone no 9641119462.
23/03/2012
today in my phone number caller tune activeted without any consern .
and Rs-30.00/- reduce from my core account.

please solve this kindly...

though it is three days my number 08088577634 is not activated so far.kindly look into same

My internet connection modem (sim number is 9326719702) is not working since last 15 days.
So many i placed complain to your Shrirampur dist. Ahmednagar (M.S.) dealer.
Now he is not giving response to phone call . His contact number is 937218500.

Error Message is as follows

"The remote computer did not respond to make sure that the server can be reached Ping the..."

This modem and internet service belongs to PIRENS' Institute of Business Management and Administration. So it is very important for us to run internet smoothly for the correspondance with university and Govt. of Pune.



It is kindly requested you to do the needful for unterrupted service of internet.

mera 1 paisa sms pack last 8-9 months se company se band karwa raha hoon par phir bhi mera pack continue kar diya ja raha hai.iske lea Rs19 mera balance bhi kata ja raha hai, Har baar complane karne par ye kaha jata hai ki aage se ye problem nahi hoga par har baar wahi problem ho raha hai. main is se kafi pareshan ho gaya hoon plz do something my mobile number is 9334319006 & My email is rajesh148451d@gmail.com

Originally Posted by Unregistered

My internet connection modem (sim number is 9326719702) is not working since last 15 days.
So many i placed complain to your Shrirampur dist. Ahmednagar (M.S.) dealer.
Now he is not giving response to phone call . His contact number is 937218500.

Error Message is as follows

"The remote computer did not respond to make sure that the server can be reached Ping the..."

This modem and internet service belongs to PIRENS' Institute of Business Management and Administration. So it is very important for us to run internet smoothly for the correspondance with university and Govt. of Pune.



It is kindly requested you to do the needful for unterrupted service of internet.

Dear Customer,


We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please share your contact details such as Full name, Subscriber ID, Mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.


Cheers,


RCOMcare

Hi, I am ( sheetal) reliance gsm prepaid customer using reliance number 9876857940 from last 7 months. as i have checked an topup offer on (Only for You) number 151515...it was that during rc 30 will get talk time 36 . so i have made this rc last week but get tax less value.. i am not able to understand that if offer is not true then why it is communicate to all customers ...

Please check & revert my bal ASAP.


Regards
Sheetal