This is a discussion on Vodafone- Conversion from Prepaid to Postpaid within the Mobile Services forums, part of the Mobile category; My Name is Somnath Kapoor (9899190953) I was contacted by PAGEPOINT SERVICES (I) PVT. LTD. (C-58 4th Floor, Tirath Singh ...
Junior Member
Vodafone- Conversion from Prepaid to Postpaid My Name is Somnath Kapoor (9899190953)
I was contacted by PAGEPOINT SERVICES (I) PVT. LTD. (C-58 4th Floor, Tirath Singh Tower, Community Center, Janakpuri, New Delhi-58) executive Mr Sumit (9891900277) and his senior Mr Deepak (7838878346) who told me a very good post paid plan (TALK 175) and collected Rs 250 from me against reciept no. 821 dated 24.11.2010 along with my ID and Address Proof, and gave me a new SIM. They assured me that my number would be converted within 2-3 days time, but till now my number has not been converted and both of them refuse to pick up their phone.
I dont mind if my number is not converted but I am more worried if my documents could be misused by these people as may not be able to visit their office being busy in my job.
Please some advise what should I do?
Thanks
Somnath
Senior Member
Hi Somnath,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at Vodafone India - Complaints - Requests - Enquires and we'd be happy to help.
Regards,
Vodafone Customer Care.
Senior Member
Dear Somnath,
Thanks for writing in and thank you for your time on the call. Trust we were able to address your concern and hope you are pleased with the resolution given. We request you to walk in to your nearest Vodafone Store and get your handset checked for errors. If you need any other assistance please write to us at vodafonecare.del@vodafone.com
Happy to help!
Kind Regards,
Vodafone Customer Care, Delhi.
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