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vodafone number got deactivated and given to some other customer

This is a discussion on vodafone number got deactivated and given to some other customer within the Mobile Services forums, part of the Mobile category; dear Sir/Madam my name is Amit Bhatt S/O T.R bhatt. i purchased a Vodafone number 9888847720 in the year 2005 ...

  1. #1
    amitbhatt is offline Junior Member
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    Default vodafone number got deactivated and given to some other customer



    dear Sir/Madam
    my name is Amit Bhatt S/O T.R bhatt. i purchased a Vodafone number
    9888847720 in the year 2005
    i enjoyed the prepaid services of Vodafone and was happy with
    Vodafone.this year i thought to convert from prepaid to postpaid,and
    got the student 99 plan.
    few months back i got a bill of rs 1300 approx. and was unable to pay
    in one go. so i paid my bill in 3-4 months ..
    my services stopped because of non payment of bill . but this month i managed to pay all my dues.

    i wanted to convert it back to prepaid .i visited Vodafone store and i
    was told to come next day as that day i cleared all my pending dues.

    i am a student and my college is 32 kms away.i return back home at 7
    o clock everyday, and it was hard for me to visit Vodafone store. i was waiting for the
    right day.
    now the problem is that after clearing all my dues my number got
    deactivated and has been given to somebody else.

    i don't understand how this happened. when i cleared all the dues then
    why was my number deactivated and given to some other customer.

    i had been your customer for past 5 years and my number has been
    distributed among many friends relatives an many IT organizations as i
    had mentioned the number in all my resumes.

    if possible can the number 9888847720 be given back to me.


    please take appropriate actions to solve my problem

    thank you



    Amit Bhatt
    s/o T.R Bhatt
    #447/2 pipliwala town
    manimajra
    chandigarh
    160101

    sim number 899188100000075750 7


  2. #2
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Default

    Hi Amit,

    Thanks for writing in. Unfortunately your number has been deactivated due to non payment of the bill on time. If you need any further assistance please write to us at vodafonecare.pun@vodafone.com Happy to help!

    Kind Regards,
    Vodafone Customer Care, Punjab.

  3. #3
    case13 Guest

    Angry VODAFONE : deactivated my vodafone no. 989-9882-260

    I just came to know that vodafone deactivates your number if its not in use for JUST 2 months. i was outside India for nearly past 2 months and when i returned home i was disappointed knowing that my no. which i own for pas 6-7 years has suddenly deactivated.

    without expressing my "anger and frustration" on this issue which is obvious, i request Vodafone to please re-activate my no. : 989 9882 260 as this number has been distributed among friends and family and associates as its now effecting my business and work,

    and also would like to suggest re-thinking and re-working on their policy on deactivating numbers atleast those numbers which are actively used for past 5 years and are older than vodafone itself in India.

    Gur neek Singh

  4. #4
    vodafoneindia's Avatar
    vodafoneindia is offline Senior Member
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    Default

    Hello Gurneek Singh,

    Kindly share your current contact details and an alternate number here http://bit.ly/JKXPoQ We'll get back to you at the earliest.

    Regards,
    Vodafone Customer Care

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