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Airtel mobile not topup

This is a discussion on Airtel mobile not topup within the Mobile Services forums, part of the Mobile category; Sir, my self mahesh kumar and my problem is on 25 Nov 10, I has been recharge my mobile with ...

  1. #1
    Unregistered Guest

    Default Airtel mobile not topup

    Sir, my self mahesh kumar and my problem is on 25 Nov 10, I has been recharge my mobile with Rs 200/- via SBI mobile banking. After recharge amount debit from account but not yet any balance credit in mobile. I has received a SMS from BZ-567676 that "Rs 200 received for mobile Topup Transaction successful (0) and Transaction id is -020023058788"
    in view of the above, I requested to you please solve my problem at the earliest and either topup my mobile number or reverse amount in my bank account.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear mahesh kumar ,

    This is to inform you that your concern listed 26 Nov. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

  3. #3
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    Dear mahesh kumar ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

  4. #4
    venkateswara rao j Guest

    Default not top up of 222 in airtel

    I had top up of 222 in airtel through sbi mobile banking on 07-04-2012, but I did not recharged the said amount or get back the amount
    my mobile no. 09866796860. The massage I received from LM - Oxigen that "transaction request for Rs.222 for 9866796860 failed due to transaction
    failed. error, details oxitransid - 00284895880704201216 Pl.help me.

  5. #5
    Airtel_Presence's Avatar
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    Dear Venkateswara Rao Ji ,

    This is to inform you that your concern listed 10 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

    Regards
    Rakesh Kumar
    airtel Presence (airtel Customer Service Team)
    bharti airtel limited
    airtelpresence@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  6. #6
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    Dear Venkateswara Rao Ji ,

    This is to inform you that your concern listed 10 May 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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  7. #7
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    Dear Venkateswara Rao Ji ,

    We would like to inform you that your concern listed 10 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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