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Complained against reliance "gsm recharge not found"

This is a discussion on Complained against reliance "gsm recharge not found" within the Mobile Services forums, part of the Mobile category; I Rajesh kumar having mob no 7666566122, i had done recharged through icici net banking for 200 rs as on ...

  1. #1
    Rajesh Sangwan is offline Junior Member
    Join Date
    Mar 2010
    Posts
    4

    Post Complained against reliance "gsm recharge not found"

    I Rajesh kumar having mob no 7666566122, i had done recharged through icici net banking for 200 rs as on 27 of July 10. The transaction was found on 28th of July to reliance, but in fact i had not got amount balance into my cell, i complained so many times to reliance with Trans ID but no relief found. Lastely i complained to NODAL ESCALATION OFFICE also with complain no 138847263 dated 13th Oct, 10. till now i not get my amount into my cell. Now sir i provide u some information regarding transaction please help me...if possible at least reply me, m Junior member at Consumer Care site as user id "Rajesh Sangwan" with email id "themarine000@gmail.com".

    TRANSACTION DATE FOUND TO RELIANCE 28/07/10 (03:23 PM)
    AMOUNT RS 200, RELIANCE GSM NO 7666566122
    TRANSACTION ID 3222239098
    DEALER ID 1675004
    SENT MASTER ID 9089208505
    RECIPIENT MASTER ID 9156163422

  2. #2
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
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    8,653

    Default

    Quote Originally Posted by Rajesh Sangwan View Post
    I Rajesh kumar having mob no 7666566122, i had done recharged through icici net banking for 200 rs as on 27 of July 10. The transaction was found on 28th of July to reliance, but in fact i had not got amount balance into my cell, i complained so many times to reliance with Trans ID but no relief found. Lastely i complained to NODAL ESCALATION OFFICE also with complain no 138847263 dated 13th Oct, 10. till now i not get my amount into my cell. Now sir i provide u some information regarding transaction please help me...if possible at least reply me, m Junior member at Consumer Care site as user id "Rajesh Sangwan" with email id "themarine000@gmail.com".

    TRANSACTION DATE FOUND TO RELIANCE 28/07/10 (03:23 PM)
    AMOUNT RS 200, RELIANCE GSM NO 7666566122
    TRANSACTION ID 3222239098
    DEALER ID 1675004
    SENT MASTER ID 9089208505
    RECIPIENT MASTER ID 9156163422
    Hi Rajesh,

    We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. For further assistance email us at rcom.care@relianceada.com.

    Regards,

    RCOMcare

  3. #3
    RCOMcare is offline Senior Member
    Join Date
    Jun 2010
    Posts
    8,653

    Default

    Quote Originally Posted by Rajesh Sangwan View Post
    I Rajesh kumar having mob no 7666566122, i had done recharged through icici net banking for 200 rs as on 27 of July 10. The transaction was found on 28th of July to reliance, but in fact i had not got amount balance into my cell, i complained so many times to reliance with Trans ID but no relief found. Lastely i complained to NODAL ESCALATION OFFICE also with complain no 138847263 dated 13th Oct, 10. till now i not get my amount into my cell. Now sir i provide u some information regarding transaction please help me...if possible at least reply me, m Junior member at Consumer Care site as user id "Rajesh Sangwan" with email id "themarine000@gmail.com".

    TRANSACTION DATE FOUND TO RELIANCE 28/07/10 (03:23 PM)
    AMOUNT RS 200, RELIANCE GSM NO 7666566122
    TRANSACTION ID 3222239098
    DEALER ID 1675004
    SENT MASTER ID 9089208505
    RECIPIENT MASTER ID 9156163422
    Hi Rajesh,

    We tried to contact you on the number mentioned by you but were not able to speak with you as the number was not reachable. Please write to us at rcom.care@relianceada.com for the assistance required.

    Regards,

    RCOMcare

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