Dear Customer, (9898683063)

This is to inform you that your concern listed 11 Nov 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Deepak Agrawal (9898683063),

I would like to inform you that your concern listed 11 Nov. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

Have applied for a new airtel connection on 29-Dec-2010 between 12 noon & 1:00pm with one of their sales executives in Cognizant office in Tambaran.

Following are the details & Sequence of events:

Application# MTN 90566580 (have provided pan copy, voter ID copy for proof of address and DoB)
Date of Aplication: 29-Dec-2010
Date of activiation promised: 30-Dec-2010, 6:00pm.
Location: Cognizant Tamabram office

1) So far the SIM is not activated, on continuous reminders I was given to understand that, the Sales Executive to whom I have given the moeny & application (Appa/Srinivasa Rao- 9940184261) has quit the organization.

2) After a while I contacted another person in the same premises by name Paneer (99400 69090) who has promised to activate SIM. Ane he said the earlier provided number is not available and provided a new number which will be activated by 13-Jan 2011, 6:00pm.

3) So far not activated, I have called-up airtel customer care @ 98940 12345, where in they registered a complaint and promised provide a resolution by 28-Jan-2011.

I was not sure why as customer I have to wait almost for a month for new connection.

Kiran

Dear Kiran,

This is to inform you that your concern listed 25 Jan. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Kiran,

This is to inform you that your concern listed 25 Jan. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Kiran,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Hi ,

My name is harvinder singh my airtel number is -8826813299,i bought this is connection for someone who is only in india for 25 days,i purchased this number 3 weeks back i have given all the required documents what i was told,on 23rd jan i used this SIM for two hours i made two out calls as well,then i kept it because it was working fine.Two days back that guy came for whom i bought this connection ,we put the sim and number was inactive ,in the morning at 430 i made first call to customer service,he told me you need to submit your documents at any nearest airtel store- it would be activated in 4 hours ,i did the same thing i drove 4 km from my place went to tilak nagar to sheeba telecome (airtel shop)they simply refused to take my document ,as per them i supposed to resubmit these document to that guy who initially collected from you.(that was fu...)are we still in 80ies where you cannot get sugar without ration card.i was shocked by the response.i have explained them i had a word with customer service but they simply denied .after one hour just to check any alternative i have called again to customer service ,you can't believe everyone has different information,that agent was saying it was not inactive because of document later on i have informed him then he realized that he has software where he can check this info then he agreed.

On that same call i asked for supervision ,but no one seems to helped me they failed to provide me any alternative ..everyone was saying you need to submit the document at the same guy.man you are not the only service provider look outside even mts and other mobile service have this facility .this is biggest mistake i have made ever.Yesterday i have given my documents to the same store and its been 24 hrs and im still waiting for airtel to respond back.The only reason i cannot go for another number becuase that NRI family has printed this number on wedding cards ,they are here for special occasion for their daughter marriage and Airtel is messing everything up.Please look in to this issue..i have resubmit my document already

Harvinder Singh
9654953145
harvindersin@gmail.com

Dear Harvinder ,

This is to inform you that your concern listed 08 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Harvinder ,

This is to inform that your concern listed on 8 Feb 2011. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Harvinder Singh,

I would like to inform you that your concern listed 08 Feb. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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I have already 4 prepaid connections lost each one of the at least Rs200.00. One of the I have more than Rs300.00 in balance, always kept on line for messaging, but one day evening battery drained, within hours phone one back online, but telephone line got disconnected and lost the balance. Airtel simply cheated me the balance amount in the prepaid. Only in India, consumers protection is very bad, and Indian companies can cheat customers without any fear.

I have tried to talk to the Airtel support immediately to restore the phone on the same day, and next day - many times, and also send many emails. Airtel has not moved by requests.

Dear Customer (I aml cheated multiple times),

This is to inform you that your concern listed 27 Feb. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Customer (I aml cheated multiple times),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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I have called up Airtel Customer service on 121 , so many times , but there is no response. I wanted to know the contact details of Blackberry Helpdesk , which they were not providing to me .

Sorry to say , but it is a real bad customer service experience with AIRTEL