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AIRTEL Document proof

This is a discussion on AIRTEL Document proof within the Mobile Services forums, part of the Mobile category; hi please be advised that from past 3.5 years i am using some airtel no i.e 9730578759 and i day ...

  1. #1
    Unregistered Guest

    Angry AIRTEL Document proof

    hi
    please be advised that from past 3.5 years i am using some airtel no i.e 9730578759
    and i day my service got discard because of document.
    Previously also i am submitted by document proof,when the new norms we there.
    also be advised that i was not informed about this prior through phone call.

    how can they companies do this to a old customer and where are the previous document which i had summit ed.
    how on a weekday i don't time to summit my document due to office timing.

    if they have informed me on saturday or sunday then i would have summited by document and my serves could have not been dared .

    now i want to sue then in court.

    Please advice

    Hetu raj singh rathore

    rathoreheturaj@gmail.com
    9730578759

  2. #2
    Airtel_Presence's Avatar
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    Dear Hetu ,

    This is to inform you that your concern listed 26 Oct 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  3. #3
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    Dear Mr. Rathore,

    This is to inform you that your concern listed 26 Oct. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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