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Complaint Against Airtel

This is a discussion on Complaint Against Airtel within the Mobile Services forums, part of the Mobile category; hi, My name is Jasman Nune si have two Airtel Sim, one of my airtel number is getting continuous SMs ...

  1. 10-11-2010, 04:04 PM #1
    jasmannunes
    jasmannunes is offline Junior Member
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    Default Complaint Against Airtel

    hi,
    My name is Jasman Nune si have two Airtel Sim, one of my airtel number is getting continuous SMs and My balance is getting deducted, these are sms which i have never activated, but still m getting those sms, and when contacted to the Customer care, they that i activated, when the true story is that i never did.plz look into the matter, as i cant take this anymore. Looking forward for ur Reply.


    Thanx

    Regards


    Jasman Nunes
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  2. 10-12-2010, 04:39 PM #2
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Jasman ,

    This is to inform you that your concern listed 11 Oct 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
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  3. 10-18-2010, 10:35 PM #3
    Airtel_Presence's Avatar
    Airtel_Presence
    Airtel_Presence is offline Senior Member
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    Dear Jasman Nunes ,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team
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