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Airtel identity verification

This is a discussion on Airtel identity verification within the Mobile Services forums, part of the Mobile category; AS PER THE GOVERNMENT DIRECTIVES REGARDING THE IDENTITY VERIFICATION, WHICH I HAD DONE THIS ALREADY. However with the callous attitude ...

  1. #1
    Indranil111 Guest

    Angry Airtel identity verification

    AS PER THE GOVERNMENT DIRECTIVES REGARDING THE IDENTITY VERIFICATION, WHICH I HAD DONE THIS ALREADY.

    However with the callous attitude of the AIRTEL Representative center in (Kengeri) Bangalore it seems my documents were not updated to their system and after a month they my call was deactivated without my concern.

    This is so unaccepted and these representative were calling me with fake apology and scripted English that they are taking action and will solve the issue.

    I DONT KNOW what these bunch of morons will do. They are just calling me everyday and explaining the joke

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Indrani,

    This is to inform you that your concern listed 8 Oct. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

  3. #3
    Airtel_Presence's Avatar
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    Dear Indranil,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

  4. #4
    priyasingh Guest

    Default number loked

    dear sir/madam
    please my number is loked.
    9695630953



    thanking you

    priya

  5. #5
    Unregistered Guest

    Red face me disturb this number 9779133192

    this number mis calls me maximum 50 mis calls daily please tell me identity this number 9779133192

  6. #6
    Airtel_Presence's Avatar
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    Dear Priya ,

    This is to inform you that your concern listed 04 Feb. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  7. #7
    Airtel_Presence's Avatar
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    Dear Customer (me disturb this number 9779133192 ),

    This is to inform you that your concern listed 04 Feb . 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  8. #8
    Airtel_Presence's Avatar
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    Dear Customer (me disturb this number 9779133192),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  9. #9
    Airtel_Presence's Avatar
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    Dear priya,

    This is to inform you that your concern listed 4 Feb. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  10. #10
    Airtel_Presence's Avatar
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    Dear priya,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  11. #11
    mrkhosa@ymail.com Guest

    Post Me disturb this no 9872608626

    Please tell me this number identity

  12. #12
    Airtel_Presence's Avatar
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    Dear Customer (Me disturb this no 9872608626 ),

    This is to inform you that your concern listed 07 March . 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  13. #13
    Airtel_Presence's Avatar
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    Dear Customer (Me disturb this no 9872608626 ),

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@airtel.in

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  14. #14
    suna_ramanan is offline Junior Member
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    I have a similar complaint with AIRTEL. I got my phone connection towards the beginning of July 2011 (after providing the required details such as passport, address proof etc). About a month ago, towards the beginning of August 2011, my incoming and outgoing was blocked. I had to call AIRTEL customer service to unblock it. It happened to both the numbers that my husband and I have. Now exactly a month later both our phones get disabled once more and we had to call in to fix it. This is serious inconvenience. I would urge AIRTEL to send an sms in advance warning us about such a disconnection instead of disconnecting service as and when they please. May be they should also consider talking between the million departments they have, so that the records are properly updated. This time I heard something ridiculous that this Department is the last one that would be disabling our service for security purpose. This is the first time I am dealing with such idiocy and I would not tolerate it any more. So if any one higher up in the AIRTEL management who cares about the company does get to read this, please make a note of this. WE WILL SWITCH SERVICE TO A MORE RELIABLE AGENCY IF YOUR RECORDS ARE NOT UPDATED! and PLEASE SEND PEOPLE SMSs WARNING OF SERVICE DEACTIVATION INSTEAD OF TAKING THEM UP BY SURPRISE. YOU MIGHT BE SURPRISED TO KNOW THAT PEOPLE USE CELLS DURING EMERGENCIES AND THIS IS NOT AT ALL A GOOD TO HAPPEN TO THEM.

  15. #15
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    Dear Customer (suna_ramanan),

    This is to inform you that your concern listed 06 Sep 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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