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Bharti Airtel Ltd & Ericsson Networks India Pvt Ltd.

This is a discussion on Bharti Airtel Ltd & Ericsson Networks India Pvt Ltd. within the Mobile Services forums, part of the Mobile category; Here in Ram Nagar everyone is being in problem due to call drop of Airtel Network, for which network survey ...

  1. #1
    Ankur Mehrotra Guest

    Post Bharti Airtel Ltd & Ericsson Networks India Pvt Ltd.

    Here in Ram Nagar everyone is being in problem due to call drop of Airtel Network, for which network survey was being arranged by so hardly by myself in which Erisson Engineers Mr. Amit Sharma found problem but denied to accept it to mention in report by saying premises doesn’t covered by network complaint even place is our own and in ram nagar and given details while lodging the complaint. This is Airtel and Ericsson. For the same complaint had been forwarded to DOT where Airtel given fake information with false report even the officer who accepted this in appellate authority got termination or may be taken resignation from her by company cause of this may be. Our government also would not like to effort to make our life better. Now may be we have to forward this to suit a case in court only, as it is the way to show them what is wrong and right with all evidences which retained by us against the same.

  2. #2
    Airtel_Presence's Avatar
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    Dear Customer,

    This is to inform you that your concern listed 28 Sep 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

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    Dear Mr. Mehrotra,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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