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Airtel not terminating connection

This is a discussion on Airtel not terminating connection within the Mobile Services forums, part of the Mobile category; I have had a airtel connection for number 9810285011 since 10 years. Sometime because of some mistake of some Airtel ...

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    Default Airtel not terminating connection

    I have had a airtel connection for number 9810285011 since 10 years. Sometime because of some mistake of some Airtel representative they updated the connection as corporate connection. I have tried multiple times to get updated but in vein. I do not work for that company any more, and company does not have an office in Noida any more. I want to terminate this connection and have been writing repeated mails to airtel and talking to customer care executive and they keep asking me to submit NOC from my old company and other documents, just for terminating the connection. They are holding up termination.

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer,

    This is to inform you that your concern listed 26 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

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    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Dear Customer(9810285011 ),

    I would like to inform you that your concern listed on 26 Sep. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards,
    Rakesh Ranga
    Airtel Customer Service Team

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