I have one Reliance FWP bearing No. 0674-3299425. When I am trying to register under DO NOT CALL, there is a message "please enter a valid phone number". Please can you suggest how to activate Do Not Disturb, beacause I am fed up with so called unsolicited commercial calls throughout the day.

Dear Sir,
I received a message on 17-05-10 on my mobile no. 9907019905 mentioning that my request for value added service "Find A friend" has been renewed for 30 days on expense of Rs. 49 which were instantly deducted from my account. I had never never subscribed for such a service and i faced the same problem 1 month ago after which i talked to customer care executive and deactivated this service(which i never subscribed). But the recurrence of the same problem every month is quite embarrassing and also a financial loss to me. It shows the inability and incompetence of Reliance Smart Service Executives in addressing the problems of their valuable customers.

I want this service to be deactivated as soon as possible along with refund of my deducted balance. Kindly look
into the matter.

with regards,
Alok Singh,
Indore(M.P.)
M: 9907019905

I have bought 2 connection of Smart 8100205512/21 one week back.
suddenly the number got invalid.Surprised,

Hello sir,i am ashish my mob no is 9817708968 . Sir on date 19-04-10 i have activated a GPRS plan of 299 on my reliance no and rs 299 was deducted from my balance,but i was not be able to access that plan, i complaint many times but till now iam not getting any response some times they even disconnected my calls.please help me to get my bal back or activation of plan.
From:Ashish kumar
Vill-akrana,P.O-ghumarli,Teh-barsar,Distt-hamirpur.(H.P).PIN-177119.

Hello sir,i am ashish my mob no is 9817708968 . Sir on date 19-04-10 i have activated a GPRS plan of 299 on my reliance no and rs 299 was deducted from my balance,but i was not be able to access that plan, i complaint many times but till now iam not getting any response some times they even disconnected my calls.please help me to get my bal back or activation of plan.
From:Ashish kumar
Vill-akrana,P.O-ghumarli,Teh-barsar,Distt-hamirpur.(H.P).PIN-177119.

Dear Sir,

I am a consumer of you RELIANCE SMART GSM service from last 3 years. A week back, my SIM card has blocked and needing a PUK code for the same.

Having continuous follow up with customer care service, they did not turned up to show any interest in unblocking my SIM card neither they are providing me PUK code for the same.

I need your intervention in the matter to solve it urgently as I am cut from all my touches from last 10 days.

My No is - 09835058618.

For any further details, you can call me on 9472789081.

Please take it on priority.

Regards,
Dilip Kumar Sinha

network not avilable

hello. sir...
myself Narender kumar.. user of this reliance gsm connection... my mobile no. is +919541565453... suddenly without any reason you have failed my sim registration... this is very harassment for the consumer... this sim card is relates under the haryana circle... plz note my complaint against this problem... and solve this problem as fast as possible..
narender kumar
vpo.- adhoya
teh.-barara
distt.- ambala
state - haryana.. pin.- 133205
another contact no.- +919034887214

Hello Sir
Mera naam ...Rajat Kumar Meher
Mob Num +919861139566
Bargarh
Orrisa
768103

Sir Main Pichle 2Years se Smart User ar raha hun,

Aaj jab maine Bal-check kiya too 14.41 tha Lekin jab next time dekha too (-10/-) hoke Rs 4.41 hogaya ..
Kyu?
Maine iss bare main 4hours se 10 baar Complain v kar chuka hun lekin abhitak mera Problem solved nahin hua hai..?

Iss taraha bina koi Wazah / Coz k BALANCE( -) hona ye 2nd time hai..Pahele v ek baar hoo chuka hai..

Agar isss taraha lagaRaha too main Smart USE nahi karunga..
So Kindly return my Rs.10/-

Ur Regard
Rajat


Thank u

SABYA SACHI DEY
DURGAPUR
WEST BENGAL

Re: Mobile No. 8101213880

I was surprised to receive a message at 12:34 P.M on 12.03.2009 in my above mobile
that a sum of Rs. 30/- has been deducted from my balance towards renewal
subscription for CRBT SERVICE, which I never wanted. I am even not aware about
the operation of the system in the mobile.

Immediately on receiving the message I lodged a complain on customer care but line busy & SMS
12.03.09 at 07:10 P.M for de-activating the same and refund the amount debited.

It is very funny that you take your own decision to activate the services and charge
for the same without the knowledge of owner of mobile.

In the premises, I shall like the company to refund the above amount together with
the earlier one immediately when they activated the same.

I shall above like to ban sending me messages from immediate effect and note that if
any charge is levied without my written consent. I shall not be liable for payment.

Thanking You

Yours faithfully

SABYASACHI DEY
DURGAPUR

From
Pratap Kumar Swain
JCB HALL
ROOM NO-C-213
IIT KHARAGPUR
West BENGAL
I am Reliance smart customer. My mobile no is 9749935469. I have got a message on 26th that my LN service is activated, which I never opted for.Then some of my balance is deducted from my accounts. This is very funny, at any time, they will send a message and deduct some of our balance. that means they only cheat us. when I try to contact to their customer care, it is always showing busy. so please take the corrective step and prevent me from this unwanted service.

[QUOTE=Unregisteredby;32685]This is in regard to my wife (Pompi Saha) mobile number 9832691574
Without any consent; Some VAS application like gets activated twice/thrice for FMIndial Pack. I have been charged thrice for FMRadiol and balance of 30rupees have been dedcuted for the same. Please stop all the VAS application at the earliest.

I have also lodged a complaint with Reliance Customer Care web portal for putting the balance back.

Also, can you guys please inform me as what are the different Customer care numbers for Smart(Relaince GSM). . PLEASE TRY AFTER SOME TIME".


Regards,

Mr.Alok Saha

Jalpaiguri

Dear Sir/madam,
I am a Smart Reliance Prepaid customer & my mobile no is 8100235496.From Last tuesday (08.06.2010) I am unable to make call.There is a message like call failed. you can please help me out as soon as you can and let me know further.

Thanks & regards
Shovaneel

Sir
I am a customer of Reliance Smart mobile service provider. Iam Amiya Raut from Odisha and my No. is 9778014395.Sir on 31st May I found that Rs30 has been deducted from my account,regarding this i talked to customer care executive and they said,some chat service has been activated from your side.But as per my knowledge that day my mob. was switched off,so it was not possible from my side.So I requested to deactivate and return back of my balance.But they said that balance can not be returned and the service will be deactivated within 48hrs.From that day onwards i've called atleast 30-40times but every time i got the same robotic answer(48hrs).So on 07.06.10 i called cust. care and asked for alternate way to deactivate the service and he gave the no. 56694638,which was wrong and by dialing this no. another service(voice chat) was activated on my mobile and Rs20 deducted from my balance.So on 8th june i talked to a senior executive, and filed a complaint (Comp. id-128693428) and he promised to refund the balance within 48hrs.But now they are saying it cann't be refunded.So on 12th june i requested cust. care ex. Mr Ranjan kumar Agasy to transfer the call to senior executive but he used vulgar words and mentally harassed me.Please help me ASAP and take steps against them and return my account balance.

Originally Posted by Amiya Raut

Sir
I am a customer of Reliance Smart mobile service provider. Iam Amiya Raut from Odisha and my No. is 9778014395.Sir on 31st May I found that Rs30 has been deducted from my account,regarding this i talked to customer care executive and they said,some chat service has been activated from your side.But as per my knowledge that day my mob. was switched off,so it was not possible from my side.So I requested to deactivate and return back of my balance.But they said that balance can not be returned and the service will be deactivated within 48hrs.From that day onwards i've called atleast 30-40times but every time i got the same robotic answer(48hrs).So on 07.06.10 i called cust. care and asked for alternate way to deactivate the service and he gave the no. 56694638,which was wrong and by dialing this no. another service(voice chat) was activated on my mobile and Rs20 deducted from my balance.So on 8th june i talked to a senior executive, and filed a complaint (Comp. id-128693428) and he promised to refund the balance within 48hrs.But now they are saying it cann't be refunded.So on 12th june i requested cust. care ex. Mr Ranjan kumar Agasy to transfer the call to senior executive but he used vulgar words and mentally harassed me.Please help me and take steps against them and return my account balance.

Also give me the email id of nodal officer.