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RELIANCE SMART GSM SERVICE Prepaid Connection

This is a discussion on RELIANCE SMART GSM SERVICE Prepaid Connection within the Mobile Services forums, part of the Mobile category; I have one Reliance FWP bearing No. 0674-3299425. When I am trying to register under DO NOT CALL, there is ...

  1. #31
    Unregistered Guest

    Default Do Not Call Registry

    I have one Reliance FWP bearing No. 0674-3299425. When I am trying to register under DO NOT CALL, there is a message "please enter a valid phone number". Please can you suggest how to activate Do Not Disturb, beacause I am fed up with so called unsolicited commercial calls throughout the day.

  2. #32
    Unregistered Guest

    Default

    Dear Sir,
    I received a message on 17-05-10 on my mobile no. 9907019905 mentioning that my request for value added service "Find A friend" has been renewed for 30 days on expense of Rs. 49 which were instantly deducted from my account. I had never never subscribed for such a service and i faced the same problem 1 month ago after which i talked to customer care executive and deactivated this service(which i never subscribed). But the recurrence of the same problem every month is quite embarrassing and also a financial loss to me. It shows the inability and incompetence of Reliance Smart Service Executives in addressing the problems of their valuable customers.

    I want this service to be deactivated as soon as possible along with refund of my deducted balance. Kindly look
    into the matter.

    with regards,
    Alok Singh,
    Indore(M.P.)
    M: 9907019905

  3. #33
    chandra sekhar verma Guest

    Exclamation SIM IN Valid

    I have bought 2 connection of Smart 8100205512/21 one week back.
    suddenly the number got invalid.Surprised,

  4. #34
    Ashish9646 Guest

    Post Not activation of GPRS plan even after deduction of Rs.299 from balance

    Hello sir,i am ashish my mob no is 9817708968 . Sir on date 19-04-10 i have activated a GPRS plan of 299 on my reliance no and rs 299 was deducted from my balance,but i was not be able to access that plan, i complaint many times but till now iam not getting any response some times they even disconnected my calls.please help me to get my bal back or activation of plan.
    From:Ashish kumar
    Vill-akrana,P.O-ghumarli,Teh-barsar,Distt-hamirpur.(H.P).PIN-177119.

  5. #35
    Ashish9646 Guest

    Default Not activation of GPRS plan after deduction of Rs 299 from balance

    Hello sir,i am ashish my mob no is 9817708968 . Sir on date 19-04-10 i have activated a GPRS plan of 299 on my reliance no and rs 299 was deducted from my balance,but i was not be able to access that plan, i complaint many times but till now iam not getting any response some times they even disconnected my calls.please help me to get my bal back or activation of plan.
    From:Ashish kumar
    Vill-akrana,P.O-ghumarli,Teh-barsar,Distt-hamirpur.(H.P).PIN-177119.

  6. #36
    Unregistered Guest

    Default Sim blocked - puk o required

    Dear Sir,

    I am a consumer of you RELIANCE SMART GSM service from last 3 years. A week back, my SIM card has blocked and needing a PUK code for the same.

    Having continuous follow up with customer care service, they did not turned up to show any interest in unblocking my SIM card neither they are providing me PUK code for the same.

    I need your intervention in the matter to solve it urgently as I am cut from all my touches from last 10 days.

    My No is - 09835058618.

    For any further details, you can call me on 9472789081.

    Please take it on priority.

    Regards,
    Dilip Kumar Sinha

  7. #37
    riteshs11 Guest

    Post reliance

    network not avilable

  8. #38
    unregister Guest

    Default about registration failed...

    hello. sir...
    myself Narender kumar.. user of this reliance gsm connection... my mobile no. is +919541565453... suddenly without any reason you have failed my sim registration... this is very harassment for the consumer... this sim card is relates under the haryana circle... plz note my complaint against this problem... and solve this problem as fast as possible..
    narender kumar
    vpo.- adhoya
    teh.-barara
    distt.- ambala
    state - haryana.. pin.- 133205
    another contact no.- +919034887214

  9. #39
    Unregistered Guest

    Default Balance problem

    Hello Sir
    Mera naam ...Rajat Kumar Meher
    Mob Num +919861139566
    Bargarh
    Orrisa
    768103

    Sir Main Pichle 2Years se Smart User ar raha hun,

    Aaj jab maine Bal-check kiya too 14.41 tha Lekin jab next time dekha too (-10/-) hoke Rs 4.41 hogaya ..
    Kyu?
    Maine iss bare main 4hours se 10 baar Complain v kar chuka hun lekin abhitak mera Problem solved nahin hua hai..?

    Iss taraha bina koi Wazah / Coz k BALANCE( -) hona ye 2nd time hai..Pahele v ek baar hoo chuka hai..

    Agar isss taraha lagaRaha too main Smart USE nahi karunga..
    So Kindly return my Rs.10/-

    Ur Regard
    Rajat


    Thank u

  10. #40
    Unregistered Guest

    Angry Complaint against again unknown renewal service

    SABYA SACHI DEY
    DURGAPUR
    WEST BENGAL

    Re: Mobile No. 8101213880

    I was surprised to receive a message at 12:34 P.M on 12.03.2009 in my above mobile
    that a sum of Rs. 30/- has been deducted from my balance towards renewal
    subscription for CRBT SERVICE, which I never wanted. I am even not aware about
    the operation of the system in the mobile.

    Immediately on receiving the message I lodged a complain on customer care but line busy & SMS
    12.03.09 at 07:10 P.M for de-activating the same and refund the amount debited.

    It is very funny that you take your own decision to activate the services and charge
    for the same without the knowledge of owner of mobile.

    In the premises, I shall like the company to refund the above amount together with
    the earlier one immediately when they activated the same.

    I shall above like to ban sending me messages from immediate effect and note that if
    any charge is levied without my written consent. I shall not be liable for payment.

    Thanking You

    Yours faithfully

    SABYASACHI DEY
    DURGAPUR

  11. #41
    pratapswain is offline Junior Member
    Join Date
    Jun 2010
    Posts
    1

    Default

    From
    Pratap Kumar Swain
    JCB HALL
    ROOM NO-C-213
    IIT KHARAGPUR
    West BENGAL
    I am Reliance smart customer. My mobile no is 9749935469. I have got a message on 26th that my LN service is activated, which I never opted for.Then some of my balance is deducted from my accounts. This is very funny, at any time, they will send a message and deduct some of our balance. that means they only cheat us. when I try to contact to their customer care, it is always showing busy. so please take the corrective step and prevent me from this unwanted service.

  12. #42
    samiran Guest

    Default vas poblem

    [QUOTE=Unregisteredby;32685]This is in regard to my wife (Pompi Saha) mobile number 9832691574
    Without any consent; Some VAS application like gets activated twice/thrice for FMIndial Pack. I have been charged thrice for FMRadiol and balance of 30rupees have been dedcuted for the same. Please stop all the VAS application at the earliest.

    I have also lodged a complaint with Reliance Customer Care web portal for putting the balance back.

    Also, can you guys please inform me as what are the different Customer care numbers for Smart(Relaince GSM). . PLEASE TRY AFTER SOME TIME".


    Regards,

    Mr.Alok Saha

    Jalpaiguri

  13. #43
    Shovaneel Guest

    Default Network Related Problem

    Dear Sir/madam,
    I am a Smart Reliance Prepaid customer & my mobile no is 8100235496.From Last tuesday (08.06.2010) I am unable to make call.There is a message like call failed. you can please help me out as soon as you can and let me know further.

    Thanks & regards
    Shovaneel

  14. #44
    Amiya Raut is offline Junior Member
    Join Date
    Jun 2010
    Posts
    2

    Default complaning against service providing and customer care executive.

    Sir
    I am a customer of Reliance Smart mobile service provider. Iam Amiya Raut from Odisha and my No. is 9778014395.Sir on 31st May I found that Rs30 has been deducted from my account,regarding this i talked to customer care executive and they said,some chat service has been activated from your side.But as per my knowledge that day my mob. was switched off,so it was not possible from my side.So I requested to deactivate and return back of my balance.But they said that balance can not be returned and the service will be deactivated within 48hrs.From that day onwards i've called atleast 30-40times but every time i got the same robotic answer(48hrs).So on 07.06.10 i called cust. care and asked for alternate way to deactivate the service and he gave the no. 56694638,which was wrong and by dialing this no. another service(voice chat) was activated on my mobile and Rs20 deducted from my balance.So on 8th june i talked to a senior executive, and filed a complaint (Comp. id-128693428) and he promised to refund the balance within 48hrs.But now they are saying it cann't be refunded.So on 12th june i requested cust. care ex. Mr Ranjan kumar Agasy to transfer the call to senior executive but he used vulgar words and mentally harassed me.Please help me ASAP and take steps against them and return my account balance.

  15. #45
    Amiya Raut is offline Junior Member
    Join Date
    Jun 2010
    Posts
    2

    Default

    Quote Originally Posted by Amiya Raut View Post
    Sir
    I am a customer of Reliance Smart mobile service provider. Iam Amiya Raut from Odisha and my No. is 9778014395.Sir on 31st May I found that Rs30 has been deducted from my account,regarding this i talked to customer care executive and they said,some chat service has been activated from your side.But as per my knowledge that day my mob. was switched off,so it was not possible from my side.So I requested to deactivate and return back of my balance.But they said that balance can not be returned and the service will be deactivated within 48hrs.From that day onwards i've called atleast 30-40times but every time i got the same robotic answer(48hrs).So on 07.06.10 i called cust. care and asked for alternate way to deactivate the service and he gave the no. 56694638,which was wrong and by dialing this no. another service(voice chat) was activated on my mobile and Rs20 deducted from my balance.So on 8th june i talked to a senior executive, and filed a complaint (Comp. id-128693428) and he promised to refund the balance within 48hrs.But now they are saying it cann't be refunded.So on 12th june i requested cust. care ex. Mr Ranjan kumar Agasy to transfer the call to senior executive but he used vulgar words and mentally harassed me.Please help me and take steps against them and return my account balance.
    Also give me the email id of nodal officer.

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