9092808962 I want a details and address of the above vodafone number. please mail me fast.
thank you.... i am waiting for your

Dear Sir / Madam,

This is with reference to my discussion held with one of your Customer Care Executive named Aashiqui from Vodafone - Peninsula Tower office. Your representative could call up an ill lady and abuse her for some stupid reasons.

Request you to please look in to the same and teach your Customer Care Executive some rational way to handle your customers.

Thanks and regards,

Sanjiv

Dear sir,
contact no-919675365118
mode-prepaid

mail id mukherjeetapaskumar@yahoo.co.in

matters:-On 14.05.10 I found a sms in my mobile that an unlimited music could be listened and for this a toll free no. was displayed in my instrument.Myself called the said no and found it was nothing but your advertisement of same nature by virtue of which you every now and then create disturbances and irritation in the mind of your cusatomer.Subsequently I got an sms at 15.31 same day wherein, I had been congratulated by my successful subcription for Rs 30 towards taking part in Vodaphone music and very clevarly they deducted Rs 30 from my account.I sent a reply immediately ,which returned unserved stating invalid message.I understood the matter that you are making your revenue target by cheating innocent people.I shall suggest your VP/AVP/CEO to stand in the road of Delhi with an empty bowl in their hand during the ensuing common wealth game for revenue collection instead of cheating the innocent citizen.Get my money back or I shall move to regulatory board/court .
tapas kumar mukherjee

sir,
my vodafone number, 09703369642 is not working as the sim is inactivated last night. plz kindly rectify the problem as early as possible.

regards

lucky rout

refer my earlier complaint no 124 dated 14 th May 2010.Try to resolve it and do not sit on the complaint.i want my money back within 48 hrs,
pl dont feel that you are doing any mercy on me.You have fraudulently taken my money ,it is a fit case for u/s 420.pl have the little manner to reply my letter.see uagain tomorrow
tk mukherjee

Originally Posted by Unregistered

refer my earlier complaint no 124 dated 14 th May 2010.Try to resolve it and do not sit on the complaint.i want my money back within 48 hrs,
pl dont feel that you are doing any mercy on me.You have fraudulently taken my money ,it is a fit case for u/s 420.pl have the little manner to reply my letter.see uagain tomorrow
tk mukherjee

9675365118

vidaphone has really very poor service they don't care of any customer I have been really disappointed with vodaphone thats why I have stopped recharging my account now meny a times I have called the callcenter of vodaphone and spoke to them but not good reply and last I have disappointed at this month 17 may 2010 they send me a sms to recharge of 52 and get free sms, at the same day I have recharged for rs 52 my Transaction id is kk10253297093 and two days later I did complaint to cust care that complaint no is 1247364182 if you people do not want to provide us any facility so don't offer any thing like this still now I have been paying for my sms my no is 00919742708580 this is not the matter of money but to provide service is how .................I used to think vodaphone services are really good but now I come to know about it how are there serices.....................

I'm mr. Akshay jain purches a new postpaid sim card on 20-05-2010 from Andromeda Marketing P. Ltd on be half of Vodafone. they was commited that the sim card was activate within 24hrs. but still today 24-5-10
card is not not activated. due to this we are facing a lots of problem becouse old num. was also deestroyed and the new num. received from vodafone allready provided to all my realetives and friends. but nobody can contected me or i can't contact any body. Receipt no. is 7095

Regards,

Akshay jain.

Originally Posted by Bunty

vidaphone has really very poor service they don't care of any customer I have been really disappointed with vodaphone thats why I have stopped recharging my account now meny a times I have called the callcenter of vodaphone and spoke to them but not good reply and last I have disappointed at this month 17 may 2010 they send me a sms to recharge of 52 and get free sms, at the same day I have recharged for rs 52 my Transaction id is kk10253297093 and two days later I did complaint to cust care that complaint no is 1247364182 if you people do not want to provide us any facility so don't offer any thing like this still now I have been paying for my sms my no is 00919742708580 this is not the matter of money but to provide service is how .................I used to think vodaphone services are really good but now I come to know about it how are there serices.....................

I have started receving free services of sms thanking you......

Originally Posted by Unregistered

refer my earlier complaint no 124 dated 14 th May 2010.Try to resolve it and do not sit on the complaint.i want my money back within 48 hrs,
pl dont feel that you are doing any mercy on me.You have fraudulently taken my money ,it is a fit case for u/s 420.pl have the little manner to reply my letter.see uagain tomorrow
tk mukherjee

Hi Mukherjee,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/djENdI and we’d be happy to help.

Regards,
Vodafone Customer Care.

Originally Posted by stellasam199@gmail.com

Dear sir,
Please cancel to caller tune to my phone number 9884215179. please do immediately.
Thanking you
Stella

Hi Stella,

As our customer care representatives may have already informed you, your Caller tune has already been deactivated.
For canceling your Caller tune on your prepaid number, you can sms <CAN CT> to 144. For more on Caller tune activation, deactivation or other related information please visit http://www.vodafone.in/existingusers...llertunes.aspx. For further assistance, please feel free to email us at vodafonecare.che@vodafone.com. We would be happy to help.

You can also reach us on facebook at http://www.facebook.com/vodafoneessar?v=wall Or may follow us on twitter: http://twitter.com/vodafonein

Regards,
Vodafone Customer Care, Chennai.

I have been so much worried about getting vodafonegprs settings for nokia3110c as costomer care are not responding to my request more over they have blocked me to contact with customer care .i have called form other network operator to vodafone customer care ,where they provided no response .so please resolve ...........



By
mohan
9047491858

Hi,

I am using vodafone services from last 4-5 years and i have been paying more than 3 times of average ARPU all this while. When i needed another connection i preferred the same service provider over others, however there were plenty of choices available.

In the recent past i have experienced numerous problems wrt service, customer care, network etc and every time i was turing a blind eye towards them, but today's experience has been one of the worst in last so many years and is forcing me to bring this to your notice.

My recent bill for 9873440937 has charges levied for Blackberry Prosumer Lite which i have never used and in fact when i realized months ago that such service is there in my device which i do not need, i immediately informed vodafone to deactivate the same, but i was informed by an executive that it is free and you need not to bother, even if you are using it, as this will be deactivated in couple of months time automatically.

Now when i asked to reverse these charges the executive denies completely with non-supportive behaviour. I condemn such behaviour and want to deactive the service immediately and i am not going to make any payment till the time it gets sorted out.

On top of it see this is what was waiting for me:
Delivery has failed to these recipients or distribution lists:

Wcomm.Del@vodafone.com
The recipient's mailbox is full and can't accept messages now. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message later, or contact the recipient directly.


--------------------------------------------------------------------------------
Sent by Microsoft Exchange Server 2007





Diagnostic information for administrators:

Generating server: int.vodafone.in

Wcomm.Del@vodafone.com
#550 5.2.2 STOREDRV.Deliver: mailbox full. The following information should help identify the cause: "MapiExceptionShutoffQuotaExceeded:16.18969:C00000 00, 17.27161:000000008C000000000000000F00000000000000, 255.23226:00000000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:0E000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:53030000, 255.26426:FE000000, 4.7588:0F010480, 4.6564:0F010480, 4.4740:05000780, 4.5721:DD040000, 4.6489:DD040000, 4.2199:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:0F010480, 0.26849:9C070000, 255.21817:DD040000, 0.26297:00000000, 4.16585:DD040000, 0.32441:0F010480, 4.1706:DD040000, 0.24761:0F010480, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000". ##

Original message headers:

Received: from mail08.vodafone.com (195.232.244.13) by
INMHNDC2EXHT01.int.vodafone.in (10.87.128.82) with Microsoft SMTP Server id
8.1.375.2; Tue, 1 Jun 2010 19:44:04 +0530
Received: from mail08 (localhost [127.0.0.1]) by mail08 (Postfix) with ESMTP
id DB21D284298 for <vodafonecare.del@vodafone.com>; Tue, 1 Jun 2010 16:13:41
+0200 (CEST)
Received: from mail-yw0-f171.google.com (mail-yw0-f171.google.com
[209.85.211.171]) by mail08 (Postfix) with ESMTP id 9D581284283 for
<vodafonecare.del@vodafone.com>; Tue, 1 Jun 2010 16:13:41 +0200 (CEST)
Received: by mail-yw0-f171.google.com with SMTP id 1so3722444ywh.22 for
<vodafonecare.del@vodafone.com>; Tue, 01 Jun 2010 07:13:41 -0700 (PDT)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=gamma;
h=domainkey-signature:mime-version:received:received:date:message-id
:subject:from:to:content-type;
bh=tkrtYzLRS8pX302JprGFBPPQsAuFvvmoN2wptYjcifA=;
b=nsj2t/7yZI6QLjBxsx5I8n/bmM++FXDVTo6uIc3bpW1o+9b3fIMt5H8jg4LTD87GZ7
NkZmj+YPkjfF3G26qSPd34o7EqZwivnjotTFYghlAfqp6xEtQP j7EBj3fciiwbiMeIzA
T4thtF2z8MwCE1GEyOIST7tyBmNDHFmQiCAlU=
DomainKey-Signature: a=rsa-sha1; c=nofws;
d=gmail.com; s=gamma;
h=mime-version:date:message-id:subject:from:to:content-type;
b=hcGy6j1tbVMqg62szu/RDjC1ZB7Y3BX+M47hj+FbAbCtC/AfzRHTFR0gfIRRZi2Dc3
/fAbmuYV+UboruNN74JRr0OZVKjRPrXjne/BbC3YNzXPVmxtbraTbMF3MmemOJ2N1/tC
W4jow+7P7/OlDyrFFxBr2A69ESaze4O9bMBIU=
MIME-Version: 1.0
Received: by 10.101.158.19 with SMTP id k19mr6944133ano.220.1275401619734;
Tue, 01 Jun 2010 07:13:39 -0700 (PDT)
Received: by 10.101.69.14 with HTTP; Tue, 1 Jun 2010 07:13:37 -0700 (PDT)
Date: Tue, 1 Jun 2010 19:43:37 +0530
Message-ID: <AANLkTiln167Ai5qgcQE6f6_QPdilyprXYlk2XMHlmIVu@mai l.gmail.com>
Subject: Problem with billing and non supporting behaviour of customer care
executive
From: naveen mishra <nav.mishra@gmail.com>
To: <vodafonecare.del@vodafone.com>
Content-Type: multipart/alternative; boundary="0016e64d9a157d827b0487f8945f"
Return-Path: nav.mishra@gmail.com
X-Auto-Response-Suppress: DR, OOF, AutoReply

Final-Recipient: rfc822;Wcomm.Del@vodafone.com
Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;550 5.2.2 STOREDRV.Deliver: mailbox full. The following information should help identify the cause: "MapiExceptionShutoffQuotaExceeded:16.18969:C00000 00, 17.27161:000000008C000000000000000F00000000000000, 255.23226:00000000, 255.27962:FE000000, 255.17082:DD040000, 0.26937:0E000000, 4.21921:DD040000, 255.27962:FA000000, 255.1494:53030000, 255.26426:FE000000, 4.7588:0F010480, 4.6564:0F010480, 4.4740:05000780, 4.5721:DD040000, 4.6489:DD040000, 4.2199:DD040000, 4.17097:DD040000, 4.8620:DD040000, 255.1750:0F010480, 0.26849:9C070000, 255.21817:DD040000, 0.26297:00000000, 4.16585:DD040000, 0.32441:0F010480, 4.1706:DD040000, 0.24761:0F010480, 4.20665:DD040000, 0.25785:00000000, 4.29881:DD040000".



Thanks
Handphone: +91-9999110937, 9873440937

I don't know how many of you might have come across this problem but I am having a rela hard time dealing with it.

I do not remember when the NDNC registry was introduced but I registered as on 2008-08-15 10:55:03.0
Now I have been getting telemarketing messages very frequently despite being registered in the NDNC.
I have also started receiving calls from banks offering me Credit cards.

In 2009 I registered several the compliants with the Vodafone Call center.
No positive outcome.

I then registered a complaint on the pgportal.gov.in website.
Now comes the surprising part.

The complaint was forwarded to
Sanjeev Arora
: DGM(R&GR)
: M/s Vodafone Essar Mobile Services Ltd.
: C-48,Okhla Industrial Area, Phase-II,
: New Delhi.
WHO THEN CLOSED THE CASE WITH THIS RESPONSE
The case was referred to the concerned service provider.The response received therefrom that : " The report received from M/s Vodafone vide their letter no.: G 5-b37/01/07 dt. on 02-2-2010 informed that the concern of the subscriber Mr . satyan bajaj has been replied on 12-1-2010.Hence , the case may be closed."

They blatantly deny that I got a SMS.


I HAVE UPLOADED ALL MY COMPLAINT NUMBERS ANS SMS DETAILS THAT I HAVE RECIEVED TILL DATE TO MY ONLINE ACCOUNT BUT CANNOT POST THE LINK YET.

NOW COMES THE PART WHERE I FEEL VODAFONE IS THE CULPRIT.
THE SMS I HAVE RECEIVED FROM; SOME OF THE NUMBERS REPEATED AND THE COMPANY AS WELL WITH DIFFERENT NUMBERS
NOW THE FACT THAT NO ACTION HAS BEEN TAKEN BY VODAFONE TILL DATE PROVES THE FACT THAT THEY THEMSELVES ARE SELLING A DATABASE OF THE CUSTOMERS NUMBERS TO SUCH TELEMARKETERS

THE POINTS BELOW PROVE THE SAME

AS PER THE NDNC REGULATIONS To discourage the telemarketers who make calls to the numbers registered in Do Not Call List, a provision has been made whereby Rs.500/ - shall be payable by the telemarketer to the service provider for every first unsolicited commercial communication (UCC) and Rs.1000/- shall be payable for subsequent UCC. There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.500/- & Rs.1000/- tariff


REPEATED CALLS/SMS FROM SAME TELEMARKETER
NO ACTION TAKEN AGAINST THEM EVEN BY THE NODAL OFFICER
A REPLY SAYING THAT I RECEIVED NO SMS FROM THE NUMBER ON GIVEN DATE/TIME
CLOSING THE CASE CLAIMING A LETTER HAS BEEN SENT TO ME WHICH I NEVER RECEIVED

THE ABOVE PROVES THAT VODAFONE IS IN NON COMPLIANCE OF REGULATION 16 UNDER THE TELECOM UNSOLICITED COMMERCIAL COMMUNICATIONS REGULATIONS, 2007 FOR WHICH THE ACTION MENTIONED UNDER HAS TO BE TAKEN.
In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2007, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.5000/- for first non-compliance of the regulation and in case of second or subsequent such non-compliance, an amount not exceeding Rs.20,000/- for each such non-compliance.


PLEASE NOTE : ALL CALLS, E-MAILS, SMS's, CALL LOGS AND CALL RECORDINGS CAN BE PROVIDED IF AND WHEN REQUIRED INCLUDING THE ONES REGISTERED WITH THE DOT THROUGH THE PGPORTAL.GOV.IN SITE