Hi,


We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Nokia India Team


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space>City Name” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,


Our team has contacted you and offered their suggestion to resolve your concern. Do feel free to contact us if you require any further assistance.


Regards,
Nokia India Team


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space>City Name” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Hi,


Our team has contacted you and as per their update the issue has been resolved. Do feel free to contact us if you require any further assistance.


Regards,
Nokia India Team


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space>City Name” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

I have a problem in my newly purchased c2-03, which is in warranty period, but nokia care sector-3 is charging me for repairing. Kindly look into the matter as soon as possible and revert.

headset is not working while playing F.M. itried it but it is not responding.please guide me to solve this problem.

headset is not working while playing F.M..I purchase this phone on 27/6/2012. It is my ferst time when i use this.

i have an complaint about your care center located in Allahabad City.I have gone to both the care center.From a month i am visiting but no response.The model number is nokia C203
You can contact me on 8303803245,9838204177,

Sir

this is regarding to the phone nokia lumia 800 purchase from nokia dealer m/s. Pacific, panjim dated 15/02/2012 imei no 359289041138955.

With in the period of 1 month from the date of purchase i had given this set in your nokiacare mapuca for instument heating all time, it get hang very often and battery drained with in 6 hours. I reeived the set after period of all most 20 days.

Now again after 4 month of purchased i had given this set in nokiacare mapuca for mic not working and internet not connecting, after a period of 15 days i received the phone but to my supprise nither the mic nor the internet as been repaired . But the set as been return to me as repaired.

Now the set as been return to dealer pacific and he told me again the as been sent to pune.

I would like request you in a good term as long time customer of nokia kindly replace this set as i have no faith in the above set.

For you reference let me tel you i have kept all the copies of the corespondence with you and don't force me to put it in consumer forum to effect your company.

Kindly do the needful at your best.

Thanking you


mahesh korgaonkar
9823188696

Hi,


Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details


1. Contact Number
2. Your Location
3. Device IMEI number.


We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.


Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

I Mr. Pradip Kumar Saha, allways usining Nokia brand and insist my family and friend to use only Nokia brand since 2002 . now i facing a problem with Nokia customer care as follows:
I bought a Nokia C6-01 before one year. and kept safe custodyand use occassionaly only. but due to non availiblity of tower i visited the Nokia Care at Arya Infotech, 81A, Ahyama Prosad Mukherjee Road, Kolkata -26 on 17.08.2012 vide job Sl. No. 268504866/120817/41, but no action is yet taken by the center, and when i called over phone from last 4 days, they ansawared that the mobile is working progress and after 2 -3 hours we will called you. but no called is done form the care center, though i reminder every day. and they told me that you can take return your cell phone.

So my faith on Nokia is going to over.

your early action is awaited to solve the problem.


Pradip Kumar Saha
Jadavpur
9433846448
E-mail - pradipkumar_saha@yahoo.com

Sir,
I want to tell you that my phone Nokia C5-05 is having a restart problem and 1 (one) time it is replaced still this problem can't be removed , and now i want that the company may replace this handset with any other higher model or give me the money back with my loss of my money because of it , and if i tell my problem to Nokia care they do not co-operate to make this problem fix it .

SAGAR SHARMA
Sir,
I want to tell you that my phone Nokia C5-05 is having a restart problem and 1 (one) time it is replaced still this problem can't be removed , and now i want that the company may replace this handset with any other higher model or give me the money back with my loss of my money because of it , and if i tell my problem to Nokia care they do not co-operate to make this problem fix it .

SAGAR SHARMASir,
I want to tell you that my phone Nokia C5-05 its new IMEI number is 358300041458318 and old IMEI number is 35282051276366 and these both phones were having a restart problem and 1 (one) time it is replaced still this problem can't be removed , and now i want that the company may replace this handset with any other higher model or give me the money back with my loss of my money because of it , and if i tell my problem to Nokia care they do not co-operate to make this problem fix it .

SAGAR SHARMA

Hi,


Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details


1. Contact Number
2. Your Location


We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.


Do include the complaint link in order to speed up the process.


Regards,
Team Nokia India.


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

sir,


i have nokia x3-02 handset and before 3 days my mobile was hanged and keypad of my mobile stopped working and i lose my all imp software.
next day i went to nokia care regarding this problem and they said that screw of my phone was rusted and they will take charge for repairing my mobile.
my mobile is still in warranty period,
but then also they charged me Rs 1143/-.


after 2 days they give me my mobile back but when i check it, i found that my keypad is not working properly after repairing




they are not giving me proper response regarding problem in my mobile and also charging very high money for repairing just a screw!!!!!!!!


i want you to take proper action against them and take my complaint seriously otherwise i have to go to consumer court with my problem against nokia


anticipating a favorable response from your valued side




thankyou
hiren naiya
8866745463
bhavnagar

Hi,


We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Nokia India Team


Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.