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Thread: Airtel Post paid Connection

  1. #1
    Thirumal.M Guest

    Default Airtel Post paid Connection

    Hello Sir/Madam,
    I am Thirumal.M. Working in Bangalore. I am using
    Airtel Post paid Connection for past more than 6 months. I have another 2
    number as well. Totally i have 3 post paid connection in my name.
    1. 9008399822
    2. 9611134321
    3. 9611143420
    these are the numbers. All the three numbers are in CUG connection. In
    Between CUG there is no call charges.

    Generally I made the payment without checking the bill.Casually I
    have checked Last January month bill and i came to know there is FRAUD in my
    bill.I got Call charges in between the numbers. So Wrote a mail to
    121@airtelindia.com and I have explained every thing in that mail. But
    Still I didn,t get any reply from them.

    In between so may times the incoming and Outgoing Calls were
    disconnected for the number 9611134320. So I Called to Customer care and
    Spoke to the manager level people. They were release the outgoing call
    disconnection. Then I explained all the things about the Bill. They were
    promise and they were told me that we will revise the bill from mid of
    Novermber 2008. and they were promise that they will send me a revised bill
    by 3rd of March 2009. They were ask me that no need to pay the bill for all
    the three numbers till the bill were revised. So i didnot pay the bill for
    january.But Still I did not get the bill.

    Now the number 9611134320 number were fully disconnected. If i talk
    to the Customer care mangers and Executives they were ask me made the
    paymeny. If I am asking them How much do i need to pay? then they were
    blidly tell me that " Sorry sir, We dont have that much Information"
    something like that.

    Totally I was in Tension for past 1 month because of this issue.

    Herewith I have forwarded the mail which i have sent to
    121@airtelindia.com and their reply.

    Please sir have a look. And Please help me the same. to get the perfet
    solution. You are the only hope. So many people will affect by this. You
    have to take care this.

    You can reach me at any time and i will help you to stop this Nonsence.

    Thanks and Best Regards
    Thirumal.M
    (9008399822)


    ---------- Forwarded message ----------
    From: thirumal murugan <mthirumal.murugan@gmail.com
    Date: Sun, Mar 8, 2009 at 5:40 PM
    Subject: Fwd: (Mobile No:=9008399822 ) Need More Explanation on my
    bill......number : 9008399822 Message From thirumal murugan <
    mthirumal.murugan@gmail.com [REF:245839120869]
    To: 121@airtelindia.com
    Cc: mthirumal.murugan@rediffmail.com


    Hello,
    I wrote mail regarding the issue in my bill. But still i did not
    get any proper reply from your side. In between this my 9611134320 number
    incoming and outgoing call got disconnected two times.
    I called two times and spoke to the Manager level people. Once my previous
    bills were revised and then only i will pay my bill amount.

    Thanks & Best Regards
    Thirumal.M



    ---------- Forwarded message ----------
    From: 121@airtelindia.com <121@airtelindia.com
    Date: Fri, Feb 20, 2009 at 9:31 AM
    Subject: (Mobile No:=9008399822 ) Need More Explanation on my
    bill......number : 9008399822 Message From thirumal murugan <
    mthirumal.murugan@gmail.com [REF:245839120869]
    To: mthirumal.murugan@gmail.com


    Dear Mr. Thirumal,

    Thank you for contacting Airtel.

    You have expressed concern over the CUG calls charged and payment not
    updated in invoice for your Airtel mobile numbers.

    We understand your concern and will work towards resolving the same.

    Your concern for CUG calls charging has been registered. Kindly quote
    Service Request number 20732181 in any future communication about this
    request.

    We would revert to you by 23/02/09.

    Further, we would like to confirm that the payment has been posted in your
    account and the same is reflecting in your subsequent invoice dated
    03/02/09.

    Thank You for making the payment of Rs. 1500/- on 21/01/09 by Self Care
    Payment.

    Dial 121# (toll free) from your mobile and get instant information for your
    Prepaid or Postpaid Account on your Mobile Screen."

    For further assistance, mail us at 121@airtelindia.com

    We value your association with Airtel.

    Warm Regards,

    Ayisha
    Customer Care Executive
    Bharti Airtel Limited

    ---- Original Message ----


    Hello,
    ?????????? I am Thirumal.M from Bangalore. I have 3 Post paid Connection
    with my name all are in CUG plan.

    1. 9008399822
    2. 9611134321
    3. 9611134320.

    I have received my January month bill on 14 Feb 2009. In that bill you were
    mentioned that I did not pay the bill for the month of december but I paid
    the bill on 21 st January itself.

    There is no tarrif between the CUG numbers. thats also markd in the
    attached file January-5 file. Have a look.

    After checking my bill I found that lots of?outgoing?calls from 9611134320
    to other 2 CUG numbers were charged for most of the calls.?Few calls were
    not charged also.

    There is no tarrif between the CUG numbers. thats also markd in the
    attached file January-5 file. Have a look.

    I marked those calls in the bill which I have received and I?am attaching
    the photocopies of the same?in this mail and the Bill which I have
    received.

    This happened in my previous bills also.

    So?Please?consider this and check my previous bills also.

    I want to hear from you as soon as possible.After that only I will Pay my
    current bills.

    If I dont get proper explainations from you, I?have to?take further
    necessary actions.


    Thanking you
    Thirumal.M
    (9008399822)

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    40,488

    Default

    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,

    Mohsin Khan
    Airtel Customer Service Team

  3. #3
    Unregistered Guest

    Default barred no. without information

    Sir/madam
    Airtel mobile communication.

    I am mr.firoz alam living in g-39 Nehru colony dehradun.Uttrakhand.my mobile no. is 9760019131 a post paid no.
    Which has been disconnected from the last 40hrs outgoing and incoming is barred. According to your local
    Franchiseeís executive committed me to pay my out standings through easy recharge from any where in dehradun.
    After your payment we will activate my no. in 10 minutes. But, after a payment by cash that executive did not receive
    My call from the last 10 hrs.and there is no action have been taken from airtel franchisee as known as
    PAR Enterprises, ebd business center, rajpur rd.dehradun.
    Kindly take an immediate action. I have already lost so many working hrs and money too. And active my no.9760019131
    As soon as you can. Otherwise Iíll never go for airtel mobile connection in future.

    Thanking you

    Firoz alam
    Other no. 09720439530

  4. #4
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    40,488

    Default

    Dear Customer,


    I would like to inform you that your concern listed on 23rd April, 2009 has been resolved.

    Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in


    Regards,

    Mohsin Khan
    Airtel Customer Service Team

  5. #5
    gurmit singh Guest

    Default stop the connection

    my mobile bearing no. 9810293613 misplaced today dated 24\01\2010 at about 5.30pm some where kindly stop the connection of my mobile.
    GURMIT SINGH
    M-24 NAVEEN SHAHDRA
    DELHI-32
    RES.TELE. NO. 01122321696

  6. #6
    mansoor Guest

    Cool Regarding tower airtelmobilecommunication tower tower installation is true or fake

    sir,

    I recieved message on cell that (we are leading TELECOM TOWER INSTALLER so we want land to install the mobile towers kindly send mail us regarding that for details to airtelmobilecommunication@gmail.com) & on 13th Feb2010 I sent details of my land than they sent me below mail which I pasted. I would like to know is it FAKE COMPANY like AIRWELCOMMUNICATION which appeared few months back.so, I need help of real airtel company employees suggestion that Rs. 10,000/-payment of survey fees, after paying if happen like airwelcommunication people will spoil their life.



    On Sun, Feb 14, 2010 at 1:24 PM, airtelmobilecommunication airtelmobilecommunication <airtelmobilecommunication@gmail.com> wrote:

    Dear Mansoor,



    Thanks for your reply and kindly provide us following document of applicant. Make the advance payment for survey so you have to pay 10000/- Rs than we will send survey team surveyor approval is passed then we will pay 900,000/- for security advance and monthly rent will be for land 40000/- Rs per month. This maximum 15 years contact. We required 1000/sq.ft. area.



    1. ID PROOF (VOTER ID/DL/ /PAN CARD)/DRIVING LICENCE.

    2. ADD PROOF (VOTER ID/ UTILITY BILLS)/PERMINANT RESIDENCE CERTIFICATE.

    3. ONE LATEST PHOTOGRAPH.

    4. BIO DATA CONTAINING CURRENT ADDRESS, CONTACT NUMBER, PIN CODE, E-MAIL.

    5. APPLICATION STATING TYPE OF PROPERTY/AREA.



    Once your payment is cleared than they will start to work for further process as like Land survey teams . So kindly make the payment earlier so that we can start accordingly.



    Mode of Payment



    1. You can transfer your money through Internet Online Fund Transfer within 2 minutes you can confirm.

    2. You can cash deposit the amount to our company account within 2 minutes you can confirm by calling to us & send us the scanned copy of receipt.

    3. You can send Demand Draft (DD) in favour of Universal Jobs Provider payable at MIDC.



    Account Details



    1. Bank Name - STATE BANK OF INDIA (SBI)

    2. Account name - AIRTEL MOBILE COMMUNICATION

    3. Account No. - 10606686859

    4. Branch Name & Code - MIDC & 07074.



    Please donít hesitate to contact if any quarries is there.



    Thanks and Regards,



    Roson Singh (Operation Manager)

    Airtel Mobile Communication Pvt. Ltd.

    3rd floor, Lal Bagh Road, Bangalore 560027, Karnataka

    Mobile No:- +91-9615545996.

    Phone No:- +91-80-14071787.

    Fax No :- +91-80-14071787.

    E-mail :- airtelmobilecommunication@gmail.com


    Thanking you,
    Mansoor

  7. #7
    9501036083 Guest

    Default bill usage complints

    Hello Sir/Madam,
    I am Travikumar. Working in army(ferozepur). I am using
    Airtel Post paid Connection for past more than 2 months. I have another 1
    number as well.
    1. 9779106083



    Generally I made the payment to the last month This month my free usage 10000 sec but my usage is 6500 sec u r mention this month bill and i came to know there is FRAUD in my
    bill. Then I explained all the things about the Bill.

    Now the number 9611134320 number were fully disconnected. If i talk
    to the Customer care mangers and Executives they were ask me made the
    paymeny. If I am asking them How much do i need to pay? then they were
    blidly tell me that " Sorry sir, We dont have that much Information"
    something like that.


    Please sir have a look. And Please help me the same. to get the perfet
    solution. You are the only hope. So many people will affect by this. You
    have to take care this.

    .

    Thanks and Best Regards
    Ravikumar

  8. #8
    Vishwanath Guest

    Default Con Call

    Dear,

    My post paid no is 9663669211; I work for a corporative company.

    I want to activate my Sim with Con call.

    I heard I can not activate till 3 months from my connection. But I want it very urgently pls do the needful.

  9. #9
    vijay kumar khurana Guest

    Default to disconnect my connection 9876183011

    I am having postpaid airtell connection no 9876183011, which i rarely use as i have three other airtell connection with me. please disconnect with immediate effect

  10. #10
    anantharaman Guest

    Default special plans for govt employees

    i am working in indian bank for past 20 years,but your supreme network at erode refused to give a postpaid connection under special plan for govt employees scheme with out activation charges
    9944050019,9600930300

  11. #11
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    40,488

    Default

    Dear Gurmit,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  12. #12
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Vishwanath ,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  13. #13
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Vijay ,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  14. #14
    Airtel_Presence's Avatar
    Airtel_Presence is offline Senior Member
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    Default

    Dear Anantharaman ,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

  15. #15
    Airtel_Presence's Avatar
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    Default

    Dear Vishwanath ,

    I would like to inform you that your concern listed on 22 Aug 2010, has been resolved.

    Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

    Regards,
    Meenakshi
    Airtel Customer Service Team

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