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Regarding Unactivation of SMS Services

This is a discussion on Regarding Unactivation of SMS Services within the Mobile Services forums, part of the Mobile category; Dear Sir, My name is Vikas Parmar from indore an IT professional (Mob. No. 9993125149 - Airtel No.). I recharged ...

  1. #1
    Vikas Parmar is offline Junior Member
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    Sep 2010
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    Thumbs down Regarding Unactivation of SMS Services

    Dear Sir,

    My name is Vikas Parmar from indore an IT professional (Mob. No. 9993125149 - Airtel No.). I recharged my mobile with Rs. 64 SMS voucher and i also got recharge successful message, but the service is not activated, still my balance is shortened for each sms. I recharged it on 07-09-2010 at 10:53 AM and i got msg with TransID 1362042966. I also contact to customer care but they are unable to give satisfactory answer. Sir its not the matter of Rs. 64 its the matter of inconvenience caused and the rude behavior of customer care executives of Airtel. Please do the needful in this matter.

    Thanks & Regards

    Vikas
    Mobile No. 9993125149

  2. #2
    Airtel_Presence's Avatar
    Airtel_Presence is online now Senior Member
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    Dear Customer,

    This is to inform you that your concern listed 8 Sep 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team

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