Dear sir
we are the customer of your airtel mobile connection. In my house we have nearly 5 connections and moreover we have a guest house in white town in pondicherry, in this also most of our customers are using your airtel mob connections. So many visitors are coming to the Ashram and to see their friends / relations to the beach area. In this area we are not getting your airtel signal. They also feel difficult to contact others. So please kindly see to it and do the needful at the earliest.
9944025985 / 9994192363. Thanking you
k.sundramurthy
Dumas street
near old court
Pondicherry 605001

sir,

I m an airtel prepaid user. my no. is 9602603457.i recharged my account with
395Rs to avial the facilities of Mobile office. I requested for Mobile office
settings but till now i could not get the same. i reported the same to customer
care but could not get. now i am not able to talk to customer care even. after
that i got few messages from 54321 that i had downloaded any game or video and
some amount resulting to 183 rs. where as i have not even open any such page.
whenever i get my account recharged i m getting the same message.

please look into the matter as i am financially exploited.

thanks.

Dear Sirs,


BREIF FACTS

I am using my Airtel no 9810231506 from last 8 years and my dynamic limit is
Rs. 6500, in 2004-2005 i convert my number from prepaid to post-paid and
submitted all necessary papers at Vikas marg branch of Airtel, IN OCTOBER
2009 my no is blocked by Airtel on the ground of 'NON SUBMISSION OF ANY
PAPERS', when i talked to the nodal officer in this regard he told to
resubmit all the papers once again, i resubmitted all the papers at Vaishali
branch of Airtel located in Sector 4, after 2 days of rigorous follow ups my
no got activated again.

GRIEVANCE


1. Since today morning (10.11.2009), my number is again disconnected,
when i talked to customer care guys of Airtel, they told me the number is
blocked by Airtel on the ground of 'NON SUBMISSION OF ANY PAPERS."

2. My Airtel record is showing all the things, i have mentioned in
paragraph 'brief facts' above


RELIEF SOUGHT FROM AIRTEL

1. Activate my no with immediate effect.

2. I will not submit any paper now in this regard, and will not
call/contact to Airtel in this regard.

3. Any senior/nodal officer to contact me immediately on my other no -
'9810379285'

4. Actual Legal expenses of complaint to be filed in consumer court
against Airtel


5. Mental agony/harassment charges as Rs. 50000.


6. Compensation for time / business loss

RELIEF SOUGHT FROM TV CHANNELS


1. Please forward my this complaint/mail to the necessary departments,
so that they can show to the general public about the 'MALPRACTICES of
AIRTEL'.

RELIEF SOUGHT FROM NEWSPAPERS AGENCIES


1. To publish an article on the 'malpractices/harassment by Airtel'


RELIEF SOUGHT FROM CONSUMER COURT

1. Please tell me the necessary procedure for complaint.

Thanks & Regards,

Vivek Jain

9810379285

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,
Rakesh kumar
Airtel Customer Service Team

Dear sir,

I had taken Airtel broadband connection which was totally pathetic. Post installation of modem I had pleaded them to provide me wireless connection key no which I did not get till last. My address was wrong in their database which has caused no bill receipt at my end. On request I have paid amount of Rs. 1145 and got the official receipt from collection representative and he has collected instruments i.e. Telephone, modem etc. This was period June-2010-July 2010.

After six months i.e. 13 Feb I got a threatening call from their recovery agent cum advocate stating payment amount of Rs. 2933 in 2 hours or will proceed with leagal action and you would require to visit delhi court. I did not receive even notice any time since they must have sent on wrong address. I went to Airtel legal departement immedaitely next day with my original receipt and found Legal departement is basically a recovery department. Treatment given was very offensive and language of employees were pathetic.

They built up the pressure and have collected Rs. 2576 from me which is non legitimate on their part. Request of disconnection is not updated by their call center however collection of instruments and payment was implemented correctly. Now my question is why should I suffer because of dirty games Airtel has in practice.

Some action needs to be taken against them. I want some how my money back and an apology letter becuase the harrasement done by them. Its totally unprofessional behaviour and not expected from renowned company like this.

When I went to their office, thought I was the only victim however there was a good amount crowed who were cheated by this company.

I reqest your help by taking some action against them and getting my money back.

Dear Customer (Bharti AirTel Broadband Service),

This is to inform you that your concern listed 22 Feb. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Customer (Bharti AirTel Broadband Service),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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