Dear Sir,
Tata Indicom is a big fraud company and should be cancelled company license or
penalties a huge amount for their misguiding their consumers. Tata Indicom wants
to increase their users that’s why they always spread wrong/half information for
their product/offers and no moral values exist on them, if you see the consumer
forum complaint list you will come to know that mostly Tata Indicom complaints
registered there for their third class Customer Satisfaction and poor quality of
network. I am writing this complaint because I am also one of the victims of
Tata Indicom. Tata Indicom agent called us and said "We have an offer for old
Tata user for new mobile handset of Rs. 198/-“ so we have accepted their offer
by verifying them properly for any hidden cost on it. They assured us that there
is no such hidden cost on it. After few days later, we got our Walky landline
telephone bill where we shocked to see mobile handset installments for 11 months
included on it. This is pure
misguide and fraud by Tata Indicom to their consumer by saying differently and
act differently on ground level. We did a lot of complaints in this regard to
their Nodal Offices through e-mails but as I mentioned their third class
consumer satisfaction, no such action has been made so far. Even to resolved our
problem they asked us for any written proof for said plan but when I asked them
for my 3 questions they have no answer of it even they failed to produced any
written proof where we have signed for accepting mobile on installments .I also
wrote to Mr. Sarfaraz, Mumbai H.O then little bit movement on my case matter but
the word Satisfaction is no where in Tata Dictionary they raised their hands for
not fulfilling their commitment and now Ms. Komal saying that we are taking
back our handset from you, if their aim wanted to back the handset then why they
had given us or why they took one month to take decision in this matter.
We are facing the problems from 6.05.08 to till date. I did alot of
complaint in this regard but no action has been taken so far, we are mentally
depressed by the Tata Schemes and their services my exam will be starting by
June end but my lots of time consuming on this controversy. Really, Tata
harassed me and my family very much therefore I wanting to financially penalize
them in between Rs. 15,000 to 25,000/-. So that in future they will not have
courage to fraud with their consumers.

Thanking you
Yours truly,
Vinod Joshi