Dear Sir/Madam,

I am using my Airtel prepaid since December 2008, almost 2 and 1/2 years with same number. But on 12th Aug. 2010 evening I found my Airtel service deactivated. There was no prior calls or messages from Airtel in this regard. when I called Customer care they told me to resubmit my Address proof documents again. Though it is a customer harassing act, I submitted the documents at Asiatic Agency (Airtel Relationship centre) in Bhubaneswar. But till now my Airtel service has not been activated.
I also called the nodal office, to my surprise they asked me to provide them the contact number of Asiatic Agency. It is ridiculous.
As I am using this number for last 2 years, i don't want to change my contact number. So please take immediate action to activate my number and take serious action against Airtel for this type of irresponsible response from Airtel.

Thank you.
Regards,

Hemananda Chinara

Nodal Office -
Airtel,
Epari PLaza,
Bhubaneswar.

Dear Customer,

This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Madam/Sir

I am using the Air tel (Prepaid) since 22 Nov 2010. My Mobile no. is 08658675502 .but my prepaid connection is deactivated with out any prior information. In past many of my friends has faced this type of problem & they are requested to resubmit there document. Bercause of this problem only i have purchase the prepaid connection from the Airtel Head office of Orissa,janpath,Rajmahal square,Bhubaneswar. i have deposited the document there in the office. still i m facing the problem. i don't know for what reason the have deactivate my SIM. now in my mobile it is showing INVALID SIM.

Presently i m out of Orissa in office tour and my mobile is in roaming.

Try to solve the problem as soon as possible.


With Regards
Alok Kumar Mahapatra
M- 09338814805 (alternate mobile number)
M-08658675502 (Air Tel Mobile Number)

Dear Alok ,

This is to inform you that your concern listed 27 Dec 2010 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Dear Alok Kumar Mahapatra,

I would like to inform you that your concern listed 27 Dec. 2010, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@airtelindia.com

Regards,
Rakesh Ranga
Airtel Customer Service Team

I was using airtel since May 10 , it was running smoothly & after 6 months suddenly it was blocked without notification(incoming outgoing all are stopped)250 rs was in dat & customer care said submit your document it'll start within 4 days. after subbmission of all documents again it is never start till now(30 days). then customer care said we cant do anything, go to airtel office & staff of airtel office(bapuji nagar) said we cant do anything.............what is this ??????????? I m facing lots of problem only bcoz of trust on airtelairtel says we make people's life easy & efficient..........says only & create problems for innocent people.............give customer care but not care only says...........take charge for this call & many times disconnect without talking or put it on hold for long time & we waste our time & money behind this...........how can we trust on airtel.............no customer satisfaction..........nothing...............worst service

Dear Customer (AIRTEL),

This is to inform you that your concern listed 26 Jan. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Customer (AIRTEL,worst service),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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i have an airtel sim ..and it was offline since 6 months...and now wen i inserted it in my cel...it is not showing its network...it is deactivated....even if it has lifetime validity...may i knw d reasn of its deactivation...???

Dear Customer (Deactivation of my airtel prepaid sim),

This is to inform you that your concern listed 27 Feb . 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Customer (Deactivation of my airtel prepaid sim),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@airtel.in

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Dear Sir/Madam,
This is inform you that, my father is a senior citizen who is using Airtel SIM Card no-9938143004(Bhubaneswar-Orissa circle) for personal conversation, beg to state that as per information by Airtel my Father has submitted all the relevant documents to the retailer in Balianta market, Bhubaneswar, and when contacted Customer Care then he was told that service will be provided within 48 hours but still it is pending for last 10 days, so here i would like to request you to expedite the case, so that service can be resumed, or please provide any solution to expedite this case to any higher authority. Its really frustrating to use this type of Service in Bhubaneswar City,

so, here i request you to help on this regards,,

Hope, some affirmative response would be catered.

Regards
Deepak Mohapatra
+91-9958373527

Dear Deepak ,

This is to inform you that your concern listed on 20 Oct 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Deepak Mohapatra,

We would like to inform you that your concern listed 20 Oct. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sir/Madam,

PLEASE DEACTIVATE THE HUNGAMA SUPER STORE SERVICE IN MY AIRTEL NUMBER 9997995284

Thank you.
Regards,

SUNIL RAWAL

Nodal Office -
Airtel,
Epari PLaza,
Bhubaneswar.[/QUOTE]