Dear Sunil,

This is to inform you that your concern listed on 30 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sir/Madam,

I am using my Airtel postpaid connection (9937355500) since April 2008. In mid of November 2011, I submitted a request in Airtel Relationship center (Jaydev Vihar, XIMB Square, Bhubaneswar) to change my number from postpaid to prepaid. I submitted all the requested documents then and there only and cleared all the outstanding bills. But on 2nd Dec. 2011 evening I found my Airtel service deactivated. There were no prior calls or messages from Airtel in this regard. when I called Customer care they told me to resubmit my Address proof documents again. I told them that I am on roaming and it will be difficult for me to ask anybody to resubmit the docs. I told them I had submitted the documents and asked them to check with the relationship center as its their own center but they refused to do so. Moreover, I called many times at the relationship center (Shyam 9938253630) but all calls went unanswered.

Though it is a customer harassing act, I asked somebody to submit the documents again on my behalf at the same place in Bhubaneswar on 3rd Dec. They promised that it will be activated in half an hour. But till now (5th Dec, 1m) my Airtel service has not been activated.

Please take immediate action to activate my number and take serious action against Airtel for this type of irresponsible response.

Thank you.

Regards,

Pinkul Goyal

E-2, Defense Colony,
Bhubaneswar.

Dear Pinkul ,

This is to inform you that your concern listed on 5 Dec 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sunil Rawal ,

This is to inform you that your concern listed 30 Nov. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Pinkul Goyal,

We would like to inform you that your concern listed 05 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Sunil,

We would like to inform you that your concern listed 30 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I have been using 7389462507 since July mid 2011. I have submitted all the documents to the dealer. The airtel people have conformed my details through a phone call one or two months back and now I get the SIM REGISTRATION FAILED error.

Please reinstate my number / sim.

Krishanu
Indore

I have already written the post's contents here above and hence deleted the contents.

Dear Krishanu ,

This is to inform you that your concern listed on 23 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Krishanu ,

This is to inform you that your concern listed 23 Dec. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Krishanu ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
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Dear Krishanu ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel: About bharti airtel: Feedback

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Twitter
Facebook - Airtel Presence | Facebook