Hello,

We need some more details, your full address, bill details, and the date wise complaint.

Originally Posted by admin

Hello,

We need some more details, your full address, bill details, and the date wise complaint.

Dear Sir,

as per your requirement,

1. Chirag P shah
10, Nagrawala Compund, Carter Rd-1, Borivali(e), Mumbai- 400066

2. -- Due Date of the Bill ofRs.1000 was on 29/03/2009
-- I deposited the Cheque on 26/03/2009, worth Rs.1000, i have receipt for it.
-- On the same day i got message from them saying Rs.100 is Credited to your account, i spoak to them about it thrice & they reply me that you have paid only 100, i told them at the call centre & i also went to their customer care office to explian still they disagreed on it.
-- 4/4/2009, when i went to my Bank, they told me that ya cheque came here & Vodafone Bankers i.e. Citi Bank had Encoded as Rs.100 & it was their Mistake.
-- Coming back from the Bank i spoak to them i told them i will issue another Cheque & close these matter.
-- on the same day, In the afternoon when i was seating with my client i had to call sombody for my cell but they discontinued my Outgoing services which was Dampen my Image.
-- Then i call them they accepted that it was their mistake but still we can't start your servcie then i had to pay 1000 cash to start my services.
-- on the top of it on 10/04/2009 i got a letter from Vodafone saying that your cheque got dishonoured because of Encoding mistake from citi bank.

sir, while reading the matter one thing will be clear in you mind that i was their mistake & they acceoted it, now suggest me how can i claim a compensation from them because which i got distured for the whole weak even lost client.

Awaiting for your reply at the earliest.

Regards,

Chirag shah

Hello,

We have gone through your complaint, and suggest you one thing i.e. send a written notice via registered post to the area nodal officer of the parent company, mention all the details in the notice and also attach the supporting document copy.
Below the notice also mention the list of the attached document, and wait for at least 15-20 days, if you will not get the reply within the mentioned time then contact us again.

Originally Posted by admin

Hello,

We have gone through your complaint, and suggest you one thing i.e. send a written notice via registered post to the area nodal officer of the parent company, mention all the details in the notice and also attach the supporting document copy.
Below the notice also mention the list of the attached document, and wait for at least 15-20 days, if you will not get the reply within the mentioned time then contact us again.

Dear Sir,

Please provide me with the address so that i can file an Compliant to them & concern person deatils if you have any.

Thanking you,

Chirag shah

Hello,

You can easily get the address of the area nodal officer from the customer care.