I am life time card holder in AirTel (No.9959396608) and I have tpped it up for
Rs.200 and there has been a balance of R.100 or so, when I left Puttaparthi and
closed the mobile, without any use. Now when I returned from my Home Town to
Puttaparthi, I noticed it is in minus balance. This is the second occasion. Last
year also it happened so and I complained and got revived the minus balance, but
they have not given the plus balance at my credit. Previously I was having a prepaid
Air Tel Cel at Dharmapuri and because, the company swallowed so much of amount, I
bluntly closed it. This is the third time, it happens so. Kindly take necessary
action against the Air Tel.
T.P.VISWANATHAN, B.Com., B.L., Advocate, 3/1084.B.Veppa Marathu Kottai, Near Mari
Amman Koil, DHARMAPURI-636701. 094432-26082 (T.N); 09493360053

I received a message from airtel saying "Thankyou for subscribing for Matrimonials" and Rs. 3 were deducted from my account. In the first place I had never subscribed for the said service. To stop the said service I was asked to sms and when I did sms the reply would be "sending failed". After a few days I received a sms from 5432105 saying that the Matrimonials has been renewed and that you have been charged Rs. 30 for 30 days of service. I then called on 121 and asked about the same to which they replied that if the sms had failed, I should have called 121 immediately. They then stopped the said service but my 30 rupees were not refunded.
Similar experience was experienced by my wife who is also a customer of airtel services a few days later. Rs. 3 were deducted from her account for subscribing to airtel cricket scores when she never had. On calling 121 the said service was stopped but time and again some amount is deducted from her account for one service or the other and this is causing mental harrasment to both of us.

Dear Mr. Viswanathan,

For your complaint you will have to send a written complaint to the nodal officer of the Company. Wait for the response for at least 10 days because the Nodal officer will have to provide you any solution within 10 working days. Send a written complaint and kindly revert back soon after getting any reply from him. The address is:
nodalofficer.tn@airtel.in

Dear Mr. Shingte,

Pls. provide us your complete address, so according to which we can provide you the contact details of Telecom Company's Executive for your area, who is dealing with such kinds of complaints.

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,

Mohsin Khan
Airtel Customer Service Team

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,

Mohsin Khan
Airtel Customer Service Team

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards

Mohsin Khan
Airtel Customer Service Team

Dear Customer,

This is to inform you that your concern has been noted and our Team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather
more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (Address and landline or mobile phone number)

We assure you that we are committed to resolve the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel customer service Team.

My mobile no. is 9929062314, I am using mobile office of Rs.395per month with unlimited downloading for 30 days. But my account balance is deducted by Rs.99 without any downloading. Also customer care executives are not ready even to log the complaint.
Its a great cheating by airtel. I just have two option either my money back or just deactivate my connection and return my remaining amount. I dont want to continue with such cheaters as I have more better options at least which do not cheat their customers.

Rgds,
Aditya
aditya.singh@itc.in
adi502@gmail.com

Hello,

Kindly post your complaint in detailed manner with your permanent address and a valid email ID, this will help us to understand the exact problem you are facing.

Dear Customer,


This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


Regards,

Vinay chugh
Airtel Customer Service Team