This is a discussion on unwanted messages from AIRTEL within the Mobile Services forums, part of the Mobile category; I am a customer of AIRTEL using a PREPAID card. My card had an expiry date of 26/3/2009 and i ...
I am a customer of AIRTEL using a PREPAID card. My card had an expiry date of 26/3/2009 and i had recharged on 27/3/2009. Although i have recharged my card on time but still every day i receive 3 to 5 messages which states that
"validity on your Prepaid card will expire on 25/4/2009. For lifetime
validity,recharge with Rs45/- & go lifetime with Airtel."
This was also happing after i had last recharged my account (in February). When i contacted to customer care (toll free no. 121) they just told me that they have taken the request and messages will stop coming in next 9hrs, but it does not stop and keeps coming. I also have subscribed for NATIONAL DO NOT CALL Registery long back.
Kindly suggest me some steps to solve this problem.
sd/-
VAIBHAV JANI
(+919892559309)