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Submit Complaint..ATTENTION PLEASE
every time we talk to customer care , there's a numbr generated which should be kept for further reference like....for use in cousumer court
this number is an evidence that we had conversation with the irresponsible customer care
This is a discussion on Fraud By Mobile Service Company Airtel with Me within the Mobile Services forums, part of the Mobile category; Dear Sir, I have been using Prepaid Service of AirTel Company with Mobile Number 9004720352 since last couple of weeks. ...
Junior Member
Fraud By Mobile Service Company Airtel with Me Dear Sir,
I have been using Prepaid Service of AirTel Company
with Mobile Number 9004720352 since last couple of weeks.
One Week before I have done
A Full TalkTime Recharge of Rs. 375 and
A Message Recharge of Rs.102 which Provides 500 Local/National SMSs with 30 Days Validity.
Two Days Before My TalkTime was Rs.280 Approximately, But In Morning
I found it's showing just 0.19 INR.
So I have Contacted on number 121 of AirTel to talk with their Customer Care Executive. I tried it several Times but no body is providing me a proper Answer.
They are just cutting my Calls without giving any Responses.
At The Last I have noted down my one of the Complaint Number
It is
Complaint Number : 3032319479500
I want Justice for this Fraud by AirTel.
As I am unable to get in touch anyone because of this Fraud.
I want Penalty of Rs. 1 Crore from Airtel for this Fraud.
Please Help Me out to Get Justice.
Looking forward towards it Eagerly.
Regards
Amit Bagade
The Innovator & The Social Entrepreneur
M.Tech
Communication Systems
Indian Institute of Technology Madras
Call Me @ +91 9004720352
Email Me : amit.bagade@gmail.com
Junior Member
ATTENTION PLEASE
every time we talk to customer care , there's a numbr generated which should be kept for further reference like....for use in cousumer court
this number is an evidence that we had conversation with the irresponsible customer care
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Vinay chugh
Airtel Customer Service Team
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Akhilesh
Airtel Customer Service Team
Airtel service message fraud On 12th December, Airtel sent me a Service Message (Which they keep sending unwarrantedly anyways.)
When I opened the Service Message, they immediately Deducted my balance by Rs. 60/- with a message that it has been deducted for downloading 'KAUN BANEGA CROREPATI'. Whereas, I didn't download anything at all.
It seems that they are defrauding people by sending these Service Messages, to collect additional Revenues, which are not rightfully theirs. This needs to be STOPPED once and for all.
Senior Member
Dear Customer,
This is to inform you that your concern listed 15 Dec 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolving the issue to your satisfaction.
Regards,
Rakesh Kumar
Airtel Customer Service Team
Senior Member
Dear Customer (Airtel service message fraud),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.
Regards,
Rakesh Ranga
Airtel Customer Service Team
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