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without sending any sms from mobile charging for more than 200 smses by AIRCEL

This is a discussion on without sending any sms from mobile charging for more than 200 smses by AIRCEL within the Mobile Services forums, part of the Mobile category; on 23rd i bought the aircel sim card the card cost was 60rs with the talktime of 120rs (in 1st ...

  1. #1
    Unregistered Guest

    Default without sending any sms from mobile charging for more than 200 smses by AIRCEL

    on 23rd i bought the aircel sim card the card cost was 60rs with the talktime of 120rs (in 1st month 50rs ,2nd month 40rs, 3rd month 30rs) i called 123 to activate the sim card after activating the sim card i just called my friend to confirm whether outgoing calls are going properly and then i removed the aircel sim card and put the another one which i use regularely after 2 days i put the aircel sim again in the mobile and checked out the balance the balance was 18.40 only, i called up aircel customer care there Ms Shradha Joshi told me the surprising thing which was very shocking to me. She told me that i have sent 200 plus smses on 23rd on a single number, which she did not tell me. If you see my history with the other operator (i.e idea) which is my regular sim card I never ever did more than 5 smses on a single day. This is a fraud that AIRCEL is doing and needs to be stopped immediately. Please suggest me how can I proceed further against AIRCEL

  2. #2
    admin is offline Administrator
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    Default

    We suggest you to forward your complaint to your area nodal officer, mention all the details in in and ask them for the details you want, wait for their reply and revert us back.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    rameshap is offline Junior Member
    Join Date
    Jul 2010
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    3

    Default

    Hi There,
    I suggest you to write to gurdeep.singh@aircel.co.in and your issue will be taken care in less than 15 minutes. Please provide all the neccassary details and evidences as you will be writing to the CEO of the company.

    Regards
    Ramesh

 

 

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