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TATA DOCOMO DATA & SERVICE NOT OK- Services is not adequate

This is a discussion on TATA DOCOMO DATA & SERVICE NOT OK- Services is not adequate within the Mobile Services forums, part of the Mobile category; Dear TATA DOCOMO team I am a owner of your TATA DOCOMO Phone No. 9033819124 a recent purchase I think ...

  1. #1
    ggupta109 is offline Junior Member
    Join Date
    Jul 2010
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    7

    Unhappy TATA DOCOMO DATA & SERVICE NOT OK- Services is not adequate

    Dear TATA DOCOMO team

    I am a owner of your TATA DOCOMO Phone No. 9033819124 a recent purchase

    I think i have made a mistake by taking the same as the services right from the beginning is giving the problem sometimes there are no signals and if there are signals the phone on dailing shows the out of reach signals hte service is quite often loosing the signals. This is really embarrassing situation

    I have purchased this phone for my wife who is homemaker and to be in touch with her but irony is that this never turns up as I always got out of reach.

    i also bought this connection for using your data plan of Rs 48 per month for 2 GB but my money both for a 48 recharge and even i boutght the connection has gone in vane. i was not able to use iven a bit of data from allocated data limit which expired after 1 month, this is my hard earned money boss and I cant bear to face this even after paying the amount from my hard earned money,

    As my issue is not resolved I will be certainly I am looking forward to give this to the consumer protection court against the services provide by the TATA DOCOMO

    Hope for the redreesal of the issue at the earliest
    Regards
    Gaurav Gupta
    9879610185- Contact

  2. #2
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
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    826

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    Hi Gaurav Gupta,

    We have sent your complaint to our team very soon they will resolve it..

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  3. #3
    Tata DOCOMO is offline Senior Member
    Join Date
    Apr 2010
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    Hi Gaurav Gupta,

    As per telephonic conversation with customer, one complaint has been registered NWK091279439 which would be resolved by 30-JUL-2010 11:30:27.

    Thanks and Regards
    Customer Care
    Tata DOCOMO

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