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This is a discussion on Vodafone is cheating customers by sending tricky offer messages within the Mobile Services forums, part of the Mobile category; hello sir, This is Vamsikrishna, Chennai my Vodafone no is 9176578220. Sir i have become a victim of Vodafone.I received ...
Vodafone is cheating customers by sending tricky offer messages hello sir,
This is Vamsikrishna, Chennai my Vodafone no is 9176578220. Sir i have become a victim of Vodafone.I received a message from this Mobile operator in the name of "VT-Internet" stating that "Google,Yahoo,Sify etc. Browse any Websites on your Mobile or PC for FREE up to 2GB for 30 days.Dial *121*98# to activate.Dial *131*98# to check balance usage." After activation my balance was deduced Rs 98.so i called up customer care to know the reason then he explained that it was not a free service.By this we can see that the word "FREE" has absolutely no meaning in that message.Therefore this message is just a trap set by Vodafone
to make money from customers.IF VODAFONE STOPS SENDING OFFERS CUSTOMERS WOULD BE HAPPY FOR THAT HELP.
Administrator
Kindly Post the SMS you received, so that we can guide you accordingly.
Regards,
Admin,
** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **
Junior Member
Hi
I have requested a MNP from my Airtel number to Vodafone through my nearest retailer on 28th Aug 2011
The Details are here
Unique Porting ID : AL358935
Expiry date : 11 Sept 2011
Number to be ported : 9995477945
New SIM details
SIM No : 8991462160480666846
PUK 1 : 21993998
PLAN : MNP
Below mail is a forwarded mail from Airtel team saying they have not received any MNP request from Vodafone
Why this happens?
if you are not interested in this migration , let me know the same , I will search some other good providers
Or what are you doing there?
I need an immediate reply
Nandakumar
---------- Forwarded message ----------
From: <airtelpresence@in.airtel.com>
Date: Thu, Sep 1, 2011 at 1:15 PM
Subject: Regarding MNP Request towards your# 9995477945
To: yesnandhu@gmail.com
Dear Customer,
Thank you for writing to Airtel.
This is with reference to your e-mail, where in, you have requested for
MNP (port out) towards your Airtel (Phone) number 9995477945 .
Please be informed that the requested number could not be ported out, as
we have not received the request from your desired telecom network
service provider.
Furthermore, we would request you to contact the desired telecom network
service provider for the same and kindly generate a new UPC as the
validity of the same is only for 15 days.
However, should you require any further assistance regarding the Airtel
services, please feel free to contact us directly at our e-mail address
airtelpresence@in.airtel.com <mailto:airtelpresence@in.airtel.com> and
we shall make every effort to revert with resolution at the earliest.
Senior Member
Dear Nanda kumar,
This is to inform you that your concern listed on 1 Sep. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Senior Member
Dear Nanda kumar,
We would like to inform you that your concern listed 01 Sep. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com
Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - Bharti Airtel India (@Airtel_Presence) on Twitter
Facebook - Airtel Presence | Facebook
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