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Reliance people are not able to solve the problem from 1 year

This is a discussion on Reliance people are not able to solve the problem from 1 year within the Mobile Services forums, part of the Mobile category; Dear Sir I regret to inform you about reliance service. MY Cell No is +919342560303. I reside in Yelahanka, Bangalore. ...

  1. #1
    sanju.smg is offline Junior Member
    Join Date
    Jul 2010
    Posts
    1

    Unhappy Reliance people are not able to solve the problem from 1 year

    Dear Sir

    I regret to inform you about reliance service.

    MY Cell No is +919342560303.
    I reside in Yelahanka, Bangalore.

    I am your post paid customer since 2005.
    From 1 year, I am facing the following problem.

    Whoever the people calls on my cell number, for them it is coming as Not reachable 0r Switched off.
    I reported several time (You can see my complaint History).
    All the time all the needles will be there (Full Signal).
    I also tried my self by calling from my wife cell, even though with full signal, it came as not reachable.
    Even I complained with Bangalore Nodal Officer several time.
    No one is able to find out the problem. Simply They say problem is rectified.

    I fed up with complaining on phone, also service by reliance.
    Kindly Let me know by them, is it possible to find out the problem, & rectified.

    Who will bare the losses incurred by me. Why to have a mobile for doing only out going calls.

    Thanks

    Dr. Sanjay
    Prof & Head
    Dept.of Information Science & Engg.
    Nitte Meenakshi Institute of Technology
    Yelahanka, Bangalore

  2. #2
    adv.richa is offline Moderator
    Join Date
    Jul 2010
    Posts
    457

    Default

    Hello,
    We have gone through your complaint and suggest you to send a written notice via registered post to the CMD of Reliance, mention all the details in it, attach photocopy of all the supporting document and ask them for the proper solution within the mentioned time in the notice.
    Wait for their response and revert us back.
    Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.


    Hope this may solve your problem.
    Still have a question feel free to contact us again.

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