Originally Posted by raju ranjan

Dear Sir,

This MSG is regarding activation of caller tune without anyone's permission.

I have an another complain regarding caller tune on another AIRCEL #. With earlier complain as stated below i got a satisfactory response.

I am using AIRCEL prepaid # 9716318636 from past 2 months. And, i faced auto activation of caller tune without any permission or concerns & the my a/c was debited with Rs 30 on 5th of July.
Firstly i am very disappointed with AIRCEL customer care service dept. as while trying to connect customer care # will never gets connected in one shot & if get connected there are lots of per-recorded informations are there & its takes a very long time to get it connected with customer care guys if connects they never provide immediate solution, they always pass this info that you will get the fruitful answer only after 5 days. Other Tel e-com service providers companies are far better than you b'coz we gets connected very fast & gets immediate solutions.
As again i have made complaint to AIRCEL customer care. I had a word with MITHUN & he forwarded my request to your concerned dept. for reversal & complaint # is 1-2272581638.

What do you think that are we earning illegally for Rs. 30 we have to work for an hour & you guys deduct our money in a second. How you all guys doing this. I think that these days AIRCEL is in great loss that's why they are accumulating there fund with deducting there customers money without taking any prior permission.

Need a proper solution very fast.

Thanks & Regards
Raju Ranjan
+91 -9818658655

Hello,
We have gone through your complaint, you need to send a e-mail Aircel customer care and register a complaint and ask them for the refund, they will provide you a complaint no. and the time frame to resolve the issue. Wait for their response and revert us back with the Complaint nos. and the status of your complaint.
Visit: Address to know the customer care details.