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Compliant on Vodafone Service

This is a discussion on Compliant on Vodafone Service within the Mobile Services forums, part of the Mobile category; Hi I am Praneeth ( Area:Electronic City,Bangalore 560 100) using Vodafone (9986432095) activated DND(Do Not Disturb) 7months ago,from last 1 ...

  1. #1
    Praneeth is offline Junior Member
    Join Date
    May 2010
    Posts
    2

    Smile Compliant on Vodafone Service

    Hi I am Praneeth ( Area:Electronic City,Bangalore 560 100) using Vodafone (9986432095) activated DND(Do Not Disturb) 7months ago,from last 1 month I used to get calls,missed calls from vodafone numbers like 9986629381,9886270387,9886262359 saying its free call and caller tunes.

    I have complained to customer care 20 days back,Still I get missed calls from vodafone numbers.

    Please do needful..I dont want to get any calls from vodafone saying abt caller tunes..al stuff

  2. #2
    vodafoneindia is offline Banned
    Join Date
    Dec 2009
    Posts
    6,525

    Default Happy To Help

    Quote Originally Posted by Praneeth View Post
    Hi I am Praneeth ( Area:Electronic City,Bangalore 560 100) using Vodafone (9986432095) activated DND(Do Not Disturb) 7months ago,from last 1 month I used to get calls,missed calls from vodafone numbers like 9986629381,9886270387,9886262359 saying its free call and caller tunes.

    I have complained to customer care 20 days back,Still I get missed calls from vodafone numbers.

    Please do needful..I dont want to get any calls from vodafone saying abt caller tunes..al stuff
    Hi Praneeth,

    Thank you for bringing this to our attention. Your number was not registered under the Do Not Disturb (DND) registry earlier. We have activated the same on your number on 22nd May 2010. However, please note that it would take 45 days from the day of registration for the DND to come in to effect. We have also updated your statuses within our systems and we assure you that the promotional calls or SMS from Vodafone would stop shortly. Please also visit http://www.vodafone.in/existingusers...s.aspx?cid=kar for more information on DND, how it works and how to submit complaints for DND. Please feel free to mail us at vodafonecare.kar@vodafone.com for further information and we would be happy to come back to you with further details on your query.

    Regards,
    Vodafone Customer Care, Karnataka.

  3. #3
    Unregistered Guest

    Default Automated calls, Cricket match news, SMS package and all the garbage

    Hi Vodaphone,
    My number is 8017178371 (Calcutta) bought in August 2010.
    1. Cricket match SMS was automatically activated. I called customer care. They confirmed it will be turned off. Money was deducted. Sent the deactivation SMS as was asked. Still now I keep on getting Cricket info.
    2. SMS package was activated without permission. My mistake was to call back to a "missed call". I called up helpdesk but they have no info why it was activated. Still now they keep on activating one or the other SMS pack.
    3. Now I am at Bangalore, they keep on calling me from automated system which makes me listen to some songs. Each time they deduct roaming charges for accepting such calls. The numbers keep on changing, so that you never know it is a call from your work or not.

    I registered for DND one month ago. No effect.
    Summary: I am gathering all the info. Waiting when they will show respect to customer.

    With regards,
    Birupaksha Ray
    mail: raybiru@yahoo.com

  4. #4
    Unregistered Guest

    Unhappy Vodafone Prepaid Number to Postpaid Number

    Hello Sir/Madam,

    I have been using my vodafone prepaid mobile number for the past three years. Two weeks ago, I had lost my Mobile and I have informed to vodafone chennai customer care to block the number.They blocked the same and after a week I opted for a new sim and they asked me to recharge my account for 50 rupees as a charges for new sim card.I have done the topup also, few days later a customer care executive had called and told me that my number is active in prepaid and already somebody is using and they cannot give prepaid number instead they can give postpaid number on the same and convinced me to accept the same,since I need the same number and I thought I can change it after three months to prepaid and accepted the same.They have come for verification and took every documents and not at all activating the sim. Hence I request you to give me a suggestion for getting the same prepaid number.

    Regards,
    Rajarajan.

  5. #5
    nehachutani81@gmail.com Guest

    Default cricket sms

    mere mobile no 9050408989 me bar bar koi na koi service active ho jati hi
    es bar cricket sms service ho gai hi main chahati ho ke es service ko stop kiya jay
    Aur kadhi koi bhi service active nahi ho

  6. #6
    Unregistered Guest

    Smile cricket sms

    mere mobile no 9780791355 me bar bar koi na koi service active ho jati hi
    es bar cricket sms service ho gai hi main chahati ho ke es service ko stop kiya jay
    Aur kadhi koi bhi service active nahi ho

 

 

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