my name name is vaibhav and i have idea post paid number is 9595411477 and from last 3-4 day they just giving me stupid answer like address not found or like that ,and i all ready given all document and all things photo current and permant address but still they told me to we are unable to find out your address thats reduculass ,,stupid people they are just westing custmer time and also service also not star eat so tell me what is a next action i have to take ,,,,,,,,,,,

your customer service is very very bad compared to other cellular services,u might have given various offers,but same way customer satisfaction also imporatant .i called for technical assistance.but no responce,i called more than 50 times on 25 th oct nght and 26 th octbr.your service is very poor.i took idea on 21 october,i think better to avoid this conection,and go for a better one

Dear Sir,

Suddenly the SMS sending - receiving service is off on above group connection from Raisoni Group, Nagpur. Please restore. The SMS Service was functioning normally, but all of the sudden from today, it stopped. Would you please look into the problem.
Regards.
P.A.VARHADPANDE,
Email : kumaronline7@gmail.com
M: 9657724112 (NAGPUR)

Originally Posted by vaibhav bangar

my name name is vaibhav and i have idea post paid number is 9595411477 and from last 3-4 day they just giving me stupid answer like address not found or like that ,and i all ready given all document and all things photo current and permant address but still they told me to we are unable to find out your address thats reduculass ,,stupid people they are just westing custmer time and also service also not star eat so tell me what is a next action i have to take ,,,,,,,,,,,

Dear Sir,

We request you to kindly contact to our nearest My Idea for further course of action.

Regards,
Ideacellular

Dear Sir,
Respectfully, I have humble leave to lay that I, Ram Bhadra Tripathi 108/121 P. Road, Gandhi Nagar, Knapur City was the customer of Reliance CDMA (prepaid) mobile service on my mobile no. 9335886398 for 3-4 years. But unfortunately I wanted to transfer this no. into idea prepaid service by using M.N.P. service facility and I have also done it successfully. When I have entered in idea service I have charged 1 rupee call/min. and I have recharged my idea m.n.p. no. 9335886398 with 42 rupees sms pack on 10-11-2011 and it shown in my balance enquiry 41.00 rupees main balance and 100 sms in a day bu when i send almost 20 sms my main balance deducted 30 rupees and 11.00 rupees were left and sms pack did not work on 10-11-2011 and I send a sms on 11-11-2011 it was charged 2.00 rupees from my main balance and 9.00 rupee were left . Then I tried to contact custmer care no. 198/12345 it was disconnected again and again and can not contact with idea customer care service. So I am totally disappointed with this no. Pleas contact me as soon as possible. I am sanguine that You will do the needful.

R. B. Tripathi
108/121 P. Road. Kanpur.
9335886398.

Originally Posted by summittripathi@gmail.com

Dear Sir,
Respectfully, I have humble leave to lay that I, Ram Bhadra Tripathi 108/121 P. Road, Gandhi Nagar, Knapur City was the customer of Reliance CDMA (prepaid) mobile service on my mobile no. 9335886398 for 3-4 years. But unfortunately I wanted to transfer this no. into idea prepaid service by using M.N.P. service facility and I have also done it successfully. When I have entered in idea service I have charged 1 rupee call/min. and I have recharged my idea m.n.p. no. 9335886398 with 42 rupees sms pack on 10-11-2011 and it shown in my balance enquiry 41.00 rupees main balance and 100 sms in a day bu when i send almost 20 sms my main balance deducted 30 rupees and 11.00 rupees were left and sms pack did not work on 10-11-2011 and I send a sms on 11-11-2011 it was charged 2.00 rupees from my main balance and 9.00 rupee were left . Then I tried to contact custmer care no. 198/12345 it was disconnected again and again and can not contact with idea customer care service. So I am totally disappointed with this no. Pleas contact me as soon as possible. I am sanguine that You will do the needful.

R. B. Tripathi
108/121 P. Road. Kanpur.
9335886398.

Dear Sir,

We wish to inform you that your complaint for Wrong deduction related issue has been initiated with us and you shall hear on the same till.19th Nov 2011.

Regards,
Ideacellular

Since last 2 days i m getting missed call from no 9609001593 & 9609001512. To confirm whi is calling i m dialling the same no. From my mobile & all of sudden 45 rs. Charged from my account. I have discussed this thing with ur customer care rep. Mr. Deepakpate, payla and supervisor mr. Parmar. All were failed to give better reply. Inthat manners to talk with them i have wested more money. Once they said this mobile is isd at maldives. But i check it from my landline it is reg. At west bengals and status was switched off. I informed that to them but instead of replying they keep me on hold position for 10 minutes,
so i request u to settle this matter & give me credit of that amount to my a/c. Also 45 rs. Per minutes cahrges is no where in world. Pl clarify urently.

Originally Posted by Unregistered

Since last 2 days i m getting missed call from no 9609001593 & 9609001512. To confirm whi is calling i m dialling the same no. From my mobile & all of sudden 45 rs. Charged from my account. I have discussed this thing with ur customer care rep. Mr. Deepakpate, payla and supervisor mr. Parmar. All were failed to give better reply. Inthat manners to talk with them i have wested more money. Once they said this mobile is isd at maldives. But i check it from my landline it is reg. At west bengals and status was switched off. I informed that to them but instead of replying they keep me on hold position for 10 minutes,
so i request u to settle this matter & give me credit of that amount to my a/c. Also 45 rs. Per minutes cahrges is no where in world. Pl clarify urently.

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile number, and the type of Inconvenience you are facing. Also mention the token ID 205IC126631 in the subject.

Regards,
Idea Cellular

last month i was getting missed call from no 9609001593 . To confirm who is calling i m dialling the same no. From my mobile & all of sudden 810. Charged from my account. I have discussed this thing with customer care, All were failed to give better reply. Once they said this mobile is isd at maldives. But i check it from my landline it is reg. At west bengals and status was switched off. Moreover in my last bill this number 9609001593 is mentioned without any ISD code and for all the number there initial code is there.please look into this issue

i have idea prepaid connection i m used HTC IMAGIO XV 6975 Handsed please give me gprs setting for my handset

This idea Cellular company is totally a street hawker.the only mistake I did in my life is by porting my vodafone no in to IDEA.when my service provider was vodafone my no. was activated on mine's ID and proofs but when I did MNP to IDEA,these guys are saying that this no is not on your ID,i just want to know that if this no.is not on my ID than hoe your company ported it from vodafone and how i was using that.I m been approaching to IDEA company from last #& days but there's noone to listen to care.the mistake was done by IDEA outlet(shakti nagar/kamla nagar's branch) and i am suffeering.i ranged up to customer care,they say go to outlet then i went to kamla nagar outlet they said go to adarsh nagar outlet,when i went Adarsh nagar they said go to Kamla Nagar,then i again i Went to kamla nagar they said go to companywhen i said give me the company's address where i have to go they said call customer care,when i called customer care they said we cant give this information go to nearest outlet..Whatshould i do now,whom do i seek for help!!!!
its been about 2months m wondering helpless i have registered complaint at consumer forum,did e-mails to appelate,griveances,customer care and nodal officer and left the same comment on ideas facebook page but havent found anyone helping me out yet..

I have a idea postpaid connection 9015213801 , and every month company charge me 100-200 Rs for downloading the game or software or subscribe monthly service without my consent and when i called on companies call center they does not lodge my complain
please suggest me what can i do to stop these type of cheating ....

sir,

I am vasanth kumar from from Puttur and my Idia Mobile no is 9844884761 and i am using this no from 2010 onwards . On 25th of April 2012 Rs 30 is Deducted from My mobile account and after that have called to idia customer care But they are not responding. I am using Basic model hand set.

So revert back that deducted amount ASAP

thanking you

yours Faithfully

Vasanth Kumar Puttur

Originally Posted by prethviraj

sir,

I am vasanth kumar from from Puttur and my Idia Mobile no is 9844884761 and i am using this no from 2010 onwards . On 25th of April 2012 Rs 30 is Deducted from My mobile account and after that have called to idia customer care But they are not responding. I am using Basic model hand set.

So revert back that deducted amount ASAP

thanking you

yours Faithfully

Vasanth Kumar Puttur

Dear Sir,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-23902796257 and you shall hear on the same at the earliest.

Regards,
Ideacellular