Originally Posted by tiwariv65@yahoo.com

Dear Sir,
I have deposited my mobile set (D-88N) on dt. 09.01.2010 at spice service center as per following address:
The Electronica, Behind Mehfil Restourant, Near Jwalapur Fatak
Jwalapur Haridwar ph: 9319666376
I am regular following with above contact no. but still I have not received my mobile set back, last week I went to above office but office was locked when I asked the neighbors I came to know that the office shifted from here.
Please advice me the procedure to get back my mobile.

With Regards,

Vinod Tiwari
Mob: +91 9368450900 / 9758450900

9758378125

What is the TURN AROUND TIME for any set when it comes to a Service Center????

I just want to aprise you the situation at Ambala Cantt Customer Care
of Spice mobile that we had handed over the handset D6666 to the same
4 months back. Customer care(Nanak Telecom) handed over the set 4
times but everytime without any solution. Rather they used my set in
such a manner that broken the orignal body of the handset, Scratched
the screen.
On my complaint to the head Mr.Pankaj, showed negligence attitude and
handed over the set without giving any solution.
Two days back when I confirmed regarding my handset from the said
customercare, they assured for a call back within 5 minutes as they
are not sure.

After 48 hours when I visited customer care,nobody is showing interest
in the said mobile set and rather showing escape attitude and said
that they will not help me out.
This is the last time i visited to your D-Graded call center for justice.

You are therefore required to pay your preffered attention immediately
on the receipt of this E-mail.


Last WorkOrder no:SHR230510a00381


Regards,
Parmod Aggarwal


___________________________
Parmod Aggarwal
Mobile:9896720759.
Tel :+91-171-2663240.
Email: Parmod_a@rediffmail.com


---------- Forwarded message ----------
From: Parmod Aggarwal <aggarwalparmod@gmail.com>
Date: Thu, 28 Oct 2010 14:08:39 +0530
Subject: Re: Hopeless services at your Service Centers at Ambala Cantt
To: lakhwinder.singh@spicemobile.in, Manjit@spicemobile.in
Cc: SATVINDER SINGH <nanaktelecom@yahoo.co.in>, product@spicemobile.in, contactus@spicemobile.in, marketing@spicemobile.in, trade-enquiry@spicemobile.in, customercare <customercare@spicemobile.in>, customercare@spiceindia.com, bcs <bcs@spiceindia.com>

Team Spice/Lakhwinder,

What is the TURN AROUND TIME for any set when it comes to a Service Center????

I just want to aprise you the situation at Ambala Cantt Customer Care
of Spice mobile that we had handed over the handset D6666 to the same
4 months back. Customer care(Nanak Telecom) handed over the set 4
times but everytime without any solution. Rather they used my set in
such a manner that broken the orignal body of the handset, Scratched
the screen.
On my complaint to the head Mr.Pankaj, showed negligence attitude and
handed over the set without giving any solution.
Two days back when I confirmed regarding my handset from the said
customercare, they assured for a call back within 5 minutes as they
are not sure.

After 48 hours when I visited customer care,nobody is showing interest
in the said mobile set and rather showing escape attitude and said
that they will not help me out.
This is the last time i visited to your D-Graded call center for justice.

You are therefore required to pay your preffered attention immediately
on the receipt of this E-mail.


Last WorkOrder no:SHR230510a00381


Regards,
Parmod Aggarwal


___________________________
Parmod Aggarwal
Mobile:9896720759.
Tel :+91-171-2663240.
Email: Parmod_a@rediffmail.com


On 10/28/10, Parmod Aggarwal <aggarwalparmod@gmail.com> wrote:
> FYI..............
>
>
>
> ---------- Forwarded message ----------
> From: Parmod Aggarwal <aggarwalparmod@gmail.com>
> Date: Thu, 28 Oct 2010 13:59:56 +0530
> Subject: Re: Hopeless services at your Service Centers at Ambala Cantt
> To: Manjit@spicemobile.in
> Cc: SATVINDER SINGH <nanaktelecom@yahoo.co.in>,
> product@spicemobile.in, contactus@spicemobile.in,
> marketing@spicemobile.in, trade-enquiry@spicemobile.in, customercare
> <customercare@spicemobile.in>, customercare@spiceindia.com,
> bcs@spiceindia.com
>
> ???????????????????????
>
>
>
>
>
>
> On 10/28/10, Parmod Aggarwal <aggarwalparmod@gmail.com> wrote:
>> Mr. Manjit,
>>
>> Can you please let me know ,What is the Turn Around Time for a Job
>> work in your D-Graded Spice Mobile Service Center??????????????
>>
>> Also pls let me know why the set was recalled 4 times for the same
>> problems even after clear discussions.
>>
>> This is a clear case of Negligency & incompetency at your end.
>>
>> Give me your senior Mobile no. so that I may register my complain
>> about the facts discussed with you.
>>
>> Revert me on priorty basis on the receipt of this Email...
>>
>>
>> -
>> Regards,
>> Parmod
>>
>> ___________________________
>> Parmod Aggarwal
>> Tel :+91-171-2663240.
>> Email: Parmod_a@rediffmail.com
>>
>>
>>
>>
>> On 10/28/10, Parmod Aggarwal <aggarwalparmod@gmail.com> wrote:
>>> ?????????????????????
>>>
>>> On 10/28/10, Parmod Aggarwal <aggarwalparmod@gmail.com> wrote:
>>>> Why you people are making fool of mine.
>>>> Pankaj, your Team leader said he replaced the handset as the case is
>>>> already discussed with Mr.Manjit(Regional Manager-Chandigarh). Where
>>>> is that
>>>> handset?????????????????
>>>>
>>>> Last WorkOrder no:SHR230510a00381
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Parmod
>>>>
>>>> ___________________________
>>>> Parmod Aggarwal
>>>> Tel :+91-171-2663240.
>>>> Email: Parmod_a@rediffmail.com
>>>>
>>>>
>>>>
>>>>>
>>>>>
>>>>> On 10/28/10, Parmod Aggarwal <aggarwalparmod@gmail.com> wrote:
>>>>>> Dont try to X-Smart, You people new everything , even yesterday
>>>>>> evening your incompetent executive Vijay not attended me personally
>>>>>> rather stood outside your D-Grade Call center.
>>>>>> Prior to it your Executive Pankaj assured me several times for
>>>>>> Replacement of the handset.
>>>>>>
>>>>>> Last WorkOrder no:SHR230510a00381
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Regards,
>>>>>> Parmod
>>>>>>
>>>>>> ___________________________
>>>>>> Parmod Aggarwal
>>>>>> Tel :+91-171-2663240.
>>>>>> Email: Parmod_a@rediffmail.com
>>>>>>
>>>>>>
>>>>>> On 10/28/10, SATVINDER SINGH <nanaktelecom@yahoo.co.in> wrote:
>>>>>>> dear parmod
>>>>>>> kindly share me ur last job sheet no so i can cheak the matter u
>>>>>>> may
>>>>>>> kindly
>>>>>>> attach complete detail with imei no and job sheet no
>>>>>>> thanxs
>>>>>>> satvinder singh
>>>>>>>
>>>>>>> --- On Thu, 28/10/10, Parmod Aggarwal <aggarwalparmod@gmail.com>
>>>>>>> wrote:
>>>>>>>
>>>>>>>
>>>>>>> From: Parmod Aggarwal <aggarwalparmod@gmail.com>
>>>>>>> Subject: Hopeless services at your Service Centers at Ambala Cantt
>>>>>>> To: customercare@spicemobile.in
>>>>>>> Cc: Manjit@spicemobile.in, nanaktelecom@yahoo.co.in
>>>>>>> Date: Thursday, 28 October, 2010, 9:54 AM
>>>>>>>
>>>>>>>
>>>>>>> Team SpiceMobile
>>>>>>>
>>>>>>> I just want to aprise you the situation at Ambala Cantt Customer
>>>>>>> Care
>>>>>>> of Spice mobile that we had handed over the handset D6666 to the
>>>>>>> same
>>>>>>> 4 months back. Customer care(Nanak Telecom) handed over the set 4
>>>>>>> times but everytime without any solution. Rather they used my set in
>>>>>>> such a manner that broken the orignal body of the handset, Scratched
>>>>>>> the screen.
>>>>>>> On my complaint to the head Mr.Pankaj, showed negligence attitude
>>>>>>> and
>>>>>>> handed over the set without giving any solution.
>>>>>>> Two days back when I confirmed regarding my handset from the said
>>>>>>> customercare, they assured for a call back within 5 minutes as they
>>>>>>> are not sure.
>>>>>>>
>>>>>>> After 48 hours when I visited customer care,nobody is showing
>>>>>>> interest
>>>>>>> in the said mobile set and rather showing escape attitude and said
>>>>>>> that they will not help me out.
>>>>>>> This is the last time i visited to your D-Graded call center for
>>>>>>> justice.
>>>>>>>
>>>>>>> You are therefore required to pay your preffered attention
>>>>>>> immediately
>>>>>>> on the receipt of this E-mail.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Parmod Aggarwal
>>>>>>>
>>>>>>>
>>>>>>> ___________________________
>>>>>>> Parmod Aggarwal
>>>>>>> Mobile:9896720759.
>>>>>>> Tel :+91-171-2663240.
>>>>>>> Email: Parmod_a@rediffmail.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> 10/28/10, Parmod Aggarwal <aggarwalparmod@gmail.com> wrote:
>>>>>>>> Dear Manjit,
>>>>>>>>
>>>>>>>> As per our earlier discussion number of times regarding the hanset
>>>>>>>> D-6666 purchased in the name of Sachit for Rs7300/- is still lying
>>>>>>>> with your customer care at Ambala Cantt(Nanak Telecom) without any
>>>>>>>> solution.
>>>>>>>>
>>>>>>>> Why nobody is taking ownership of the concerned customer care
>>>>>>>> center
>>>>>>>> and rather showing escape attitude.
>>>>>>>>
>>>>>>>> Revert immediately on receipt of this email.........
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Regards,
>>>>>>>> Parmod
>>>>>>>>
>>>>>>>> ___________________________
>>>>>>>> Parmod Aggarwal
>>>>>>>> Mobile: 9896720759
>>>>>>>> Tel :+91-171-2663240.
>>>>>>>> Email: Parmod_a@rediffmail.com
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Regards,
>>>>>>> Parmod
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Regards,
>>>>> Parmod
>>>>>
>>>>> ___________________________
>>>>> Parmod Aggarwal
>>>>> Tel :+91-171-2663240.
>>>>> Email: Parmod_a@rediffmail.com
>>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Parmod
>>>>
>>>> ___________________________
>>>> Parmod Aggarwal
>>>> Tel :+91-171-2663240.
>>>> Email: Parmod_a@rediffmail.com
>>>>
>>>
>>>
>>> --
>>> Regards,
>>> Parmod
>>>
>>> ___________________________
>>> Parmod Aggarwal
>>> Tel :+91-171-2663240.
>>> Email: Parmod_a@rediffmail.com
>>>
>>
>>
>> --
>> Regards,
>> Parmod
>>
>> ___________________________
>> Parmod Aggarwal
>> Tel :+91-171-2663240.
>> Email: Parmod_a@rediffmail.com
>>
>
>
> --
> Regards,
> Parmod
>
> ___________________________
> Parmod Aggarwal
> Tel :+91-171-2663240.
> Email: Parmod_a@rediffmail.com
>
>
>
> --
> Regards,
> Parmod
>
> ___________________________
> Parmod Aggarwal
> Tel :+91-171-2663240.
> Email: Parmod_a@rediffmail.com
>


--
Regards,
Parmod

___________________________
Parmod Aggarwal
Tel :+91-171-2663240.
Email: Parmod_a@rediffmail.com



--
Regards,
Parmod

___________________________
Parmod Aggarwal
Tel :+91-171-2663240.
Email: Parmod_a@rediffmail.com

my moblile imei no is automatatically disabled then your spice service center person taken 200rs then imei no giving so pls what is the reson.why imei no damaged


Dear Sir,
I HAVE A SPICE MOBILE - MODEL D-88n . PURCHASE DATE:17.05.2009

1st BREAKDOWN: 17.09.09 :---- PROBLEMEAD & HANG PROBLEM.

SERVICING DONE AND SUGGEST : TO REPLACE KEY PAD.

PRESENT STATUS: DEAD & HANG PROBLEM. GSM SIM CAN'T RECOGNIZED

MATERIAL REQUIRED: KEY PAD, LENS. IMEI SET.

TILL DATE MATERIAL NOT SOURCED TO BELLENIUM SALES SERVICE PVT LTD.

ON THE BASIS OF ABOVE INFORMATION , PLS LET ME KNOW THE PROBABLE TIME TAKEN TO REPAIR A HAND SET.

ALSO UNDERSTAND QUALITY OF YOUR PRODUCT.

SELF WILL BE VERY HAPPY IF FEEDBACK RECEIVED WITHIN 48 HRS.

THANKING YOU,

Yiurs Truly
mallappa hanamshetti

handset problem due to manufacturing fault from initial /commencement date mobile no-9899789734

sasi_dev88@yahoo.com,
My mobile model-QT52,
I lost my mobile-15-4-11.i used airtel,Bsnl sim.How to detect my phone.please help me

Dear Sir
I sent my phone to hot spot in laxmi nagar near by viksh marg for repair on date 8/10/2011.i call costumer care no.60005566 but he say always next week but after one mouth my handset not repair my handset in working but miner fault problem is memory card not working my handset imei:910515900045820. job sheet number is 016. please due to needful suggestion as soon as possible.


Thanks & Regards
Ravi
9312592261
9311332978

Dear Sir,

I have purchased spice mobile M67-3D on dated 13-11-2011. This mobile showing display problem in 6 days and now going in service center he is saying for repairing this mobile. In 6 days how can take a repair mobile so please solve this problem and release me new mobile.

Thanks & Best Regards

Chander Kant Sharma
9650829658

I am having spice qt95.This is third time its becomes u/s. this time service center require 25 days to repair. I think this is very irregular and bad thing.I required replacement of mobile as it is in warranty period

dear sir,
my spice mobile phone model spice qt68 was in no service problem (no network). i have given that set to the service center of lucknow .continue from three months it had been in service center . when the set was come from company again problem occured .company could not get repaired it properly my set . please sir you will solve my problem for that.
thanking you
ABHITABH MUKUL