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complaint against airtel (do not disturb service)

This is a discussion on complaint against airtel (do not disturb service) within the Mobile Services forums, part of the Mobile category; Hello, I have registered my number in the National do not call registry as well as Airtel's Do not disturb. ...

  1. #76
    prateekmehta is offline Junior Member
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    Hello,
    I have registered my number in the National do not call registry as well as Airtel's Do not disturb. But it is a disgrace to still receive all the promotional calls and messages on my phone. Every day I get calls from Insurance companies, banks, property related messages.

    Even airtel sends messages for their various services which I do not require. Strict action is requested against airtel and its employees for such negligence and useless service.

    My name is Prateek Mehta
    and my number is 9910046867

  2. #77
    Airtel_Presence's Avatar
    Airtel_Presence is online now Senior Member
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    Dear Veeraiah,

    This is to inform you that your concern listed 9 Sep. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  3. #78
    AirtelCustomer2011 is offline Junior Member
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    Default DND Service not working

    Hi, I have registered for DND Service on 04/06/2011 and Registration # for the same is S1048801745 and it worked like a charm initially. But of the late (for last one week or so) I have been again receiving lot of unsolicited SMS. Please do look into this. Thanks!




    Regards
    Airtel Customer

  4. #79
    Airtel_Presence's Avatar
    Airtel_Presence is online now Senior Member
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    Dear Veeraiah ,

    We would like to inform you that your concern listed 9 Sep. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  5. #80
    Dattatray Devram Shirsath Guest

    Default To stop masseges

    I am receiving lot of pramotional, another masseges daily.please stop all these massege early.

  6. #81
    ShaileshDevare Guest

    Default Complaint About DND service

    Hi

    I have an airtel pre paid-connection.every day i am receiving lots of promotional and advertising messages/calls which are quite disturbing when you've not asked for them. I am receiving around 5-6 such messages/calls every day. I dont want want any health tips but i am receiving Health Tips from Airtel.

    I called airtel's customer care and requested for do not disturb service but Till today i am receiving all such unwanted messages and calls. and no action been taken by airtel even after so many days of registering do not disturb services. Such unwanted call and messages are quite harassing and also at times contain virus that can be hazardous to the mobiles.

    I want my money back which deducted daily 5 Rs.

    Please take appropriate action on this issue.

    Regards,
    Shailesh Devare
    9890801343

  7. #82
    Airtel_Presence's Avatar
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    Dear Shailesh Devare,

    This is to inform you that your concern listed on 05 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  8. #83
    Airtel_Presence's Avatar
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    Dear Shailesh Devare,

    We would like to inform you that your concern listed 05 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - Twitter
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