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Complaint regarding DND Services

This is a discussion on Complaint regarding DND Services within the Mobile Services forums, part of the Mobile category; Dear Zakir Khan, This is to inform you that your concern listed on 04 Nov. 2011 has been noted and ...

  1. #16
    Airtel_Presence's Avatar
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    Dear Zakir Khan,

    This is to inform you that your concern listed on 04 Nov. 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@in.airtel.com with your contact details (address and landline or mobile phone number).

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  2. #17
    Unregistered Guest

    Default Spam calls

    I am already registered with DND service from last 2 years. My mobile no. is 98923 06055, its an Airtel no. I am a resident of Mumbai.
    I got a SALES CALL from a land line numbered 6534 0551 on 18 Nov 2011 at 6:30pm.
    Pl take necessary action against them and please inform me what action is being taken against them.
    Regards
    Annu Anand

  3. #18
    Airtel_Presence's Avatar
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    Dear Annu ,

    This is to inform you that your concern listed on 18 Nov 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  4. #19
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    Dear Customer,

    Issue related to (Continueous SMSs From Jyotish)

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

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  5. #20
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    Dear Annu ,

    This is to inform that your concern listed on 18 Nov. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  6. #21
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    Dear Annu Anand ,

    We would like to inform you that your concern listed 18 Nov. 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  7. #22
    Unregistered Guest

    Default DND not working on Vodafone

    I have activated full DND on my Vodafone and I continue to get call and SMS from every possible category. I have even called Vodafone 1909 and registered complaint but nothing seems to work. Please let me know what needs to be done to get Vodafone to do their job.

    Prem

  8. #23
    pramitce is offline Junior Member
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    Default Regarding DND Service..

    I am using uninor sim card and i activated my DND Service then also i am recieving company telemarketing message which is of Uninor Company...I got two message today and i am fedup of this messages...Is there any law to take action against the uninor ...If there is any law then u can reply e otherwise dont give me bulshit answers.

  9. #24
    SHANKY156 is offline Junior Member
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    Default unwanted calls from telemarketing

    hello sir i m getting unwanted called every alternate days form the same institute from different numbers regarding some course although i m not interested in any course and i have never applied anywhere for these calls or sms they are saying they got my no. from naukri.com but even naukri.com cant sms or call me because of DND so how can someone get no. from there and call me the last no. was 8447737595 from where i got the call i want to take some serious action against them . pls help my no. is 9891751819 and i m a idea postpaid costumer
    Last edited by SHANKY156; 12-17-2011 at 11:01 AM. Reason: forgot my no.

  10. #25
    pitamberjangid is offline Junior Member
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    Default complaint under dnd against IDEA

    i registered my number under dnd act 2 times, after Ist registration i got lots of promotional sms, then i called idea customer care then they told that your number is not registered, then i again applied for dnd registration but the problem could not be solved, now dnd is activated for every user who applied for it, still i got sms from companies, mostly ibibo & fullonsms are disturbing so much, today also i get sms from TOPStech with this mobile num. 9725355009, plz tell me where to apply to punish these companies & to get claim

  11. #26
    nrajeshkumar is offline Junior Member
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    Angry IDEA is not caring about DND messages

    I am user of IDEA,chennai. I am receiving lots of bulk sms daily, even though i have registered for DND. Nowadays i am receiving lots of messages. So i have raised the issue to IDEA complaint. still i dont find the remedy..bcos each day am receiving different type of sms ads. People who are looking on this, please make sure to stopsuch sms for DND numbers.
    today @1.32pm i received a msg from this number 7845612740 regarding ' No more mosquitoes....ads

    please stop these type of nonsense sms.
    IDEA executive pls look on these. when i have registered for DND

    Regards
    Rajesh Kumar N
    9884333999

  12. #27
    bhattvinit is offline Junior Member
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    Default

    9974452345 number called my wife no 9825590055 at 5.53 pm which is dnd registered and says who are you a princess of somewhere or what, when told number is under DND then also says I will keep calling.

  13. #28
    cute_samm is offline Junior Member
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    Default Confirmation on DND service - Vodafone

    Hi ,


    My vodafone # 9892406644 , i would like to know whether my no . is under DND or not. When i checked with on toll free no. they confirm its not under DND. But my no. is under DND list and due to this i m unable to get important smses.


    Please revert n do the needful


    rgds
    Sumeet

  14. #29
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    Hi Sumeet,

    Thanks for speaking with our executive, hope we were able to address your concern. Please email us at vodafonecare.mum@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

    Regards,
    Vodafone Customer Care, Mumbai

  15. #30
    kamaldeep sing Guest

    Default dish tv disragrading dnd service

    i have been receiving promotional messages from dish tv time and again and have saved the last received message for legal purpose. they have been referring to me as mr p gopal and i have made phone calls to dish tv earlier too regarding the miss conception and the computer generated phone-calls. but my requests have fallen to deaf ears.
    my complete name and address plus the cell number concerned here is being give as per best of my knowledge
    kamaldeep singh
    cell number + 91 - 98888 99995
    hno 797 phase 3b1
    mohali punjab 160060
    india

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