Hi All,

I am Sugaraj staying in Marathalli, The same problem happend for me also. I given my sony ericson S500i mobile to the marathalli service centre on november 2008. It was under warranty and select key was not working. After 2 months (January) they given me back the phone. But it was not clossing properly and the vibration was not working. Again i given the mobile and in january last they given me back. But that time Camera was not working. Again i given my mobile and I visited the service centre more than 20 times and i am not able to contact them. The shope is clossed and if i am trying to call to Mr. Chethan, he is either not reachable or he won't pick the phone.

Its really bad for a company like sony ericson. I want to get it back my mobile. But i dont know to whom i need to contact. I have only Chethan number. (9845350910)

Regards
Sugaraj S
Mob NO: 9886576941

Hello,

Have you the Job sheet ?

Regards,
Admin

Hi,

I am Sudarshan from bangalore, i had a handset K550i it was in good condition, but the only problem it had was the camera in it,It had auto focus problem and the clarity of the camera had gone down,this person chethan for more than almost 3-4 months was so irresposible that the engineer over there tampered my handset this came in limelight when i took my handset for repair to SOLARA intenational in HSR layout,they told that my handset was tampered and they cannot repair it underwarranty,i told them to give this in writing and will go to the consumer court,they did give it in written that my handest was tampered,From there on i escalated this matter to higher authorities in sony ericsson call center in delhi,i was almost ready to go to the consumer court but finally after such long wait they gave me a new handset with 10 months warranty,and since many customers from tht service center gave complaint now they are gearing up and i was told aroung 34 handsets frm tht service center was in the service center unrepaired and now they have shutdown tht service center for ever.

Hello Sir/Madam,

My name is Arun I had a problem with my phone from the day when I bought it for the first time I have given my Sony Erricsson cell phone (IMEI NO. 352834032155265) (model G502) for servicing to an authorized Sony Ericsson service center (in ascentel, B.O. No. 1038, Dr Rajkumar road, 4th Block, Rajajinagar, Bangalore – 10 Ph: 65316602) they said it’s a software update problem , after the repair the next day itself it was not working so I went & gave the set for repair second time, even that time also they have said it’s a software update problem & they took 9 days to repair that, I received the set on 13/6/09 back but end of the same day it was not working. again for the third time I given to repair Since the set was within warranty they said it's having mother board problem & it has to be changed, for that they took 11 days, finally I received set on 24/7/09 but by the evening again it was not working so again I went and given for repair, so I have asked them to replace my set, but they said I need to raise an complaint & after that only they can tell me the status. For this they have given online work order no. – SE309AT210349

I want to raise complaint with customer court

So Pls help me to replace this set or at least give me back my money.

Regards

Arun
Or pls Contact me on this no. 9008985544

I the undersigned, had problems in my phone model x10i purchased in reliance digital on dec 09 2010 i surrenderd the phone having problems of

heat when charging to the ascentel 1 ground floor,no-215, westminister building,cunningham road on october 12th 2011 and the work order

given by them is se311at312138 and the battery serial no 120381613 and imei serial no 012379004553628 and they promised me by returning within

a week, but every day they are postponing and no response from them till date and it passed one month. Please help me out getting my phone

serviced or compensation for the same.

A. Somasunder
ph no 7899993827