This is a discussion on Airtel misleading Customers for Payment of Services within the Mobile Services forums, part of the Mobile category; Hi, I am Prasad Sulakhe bearing an Airtel postpaid No. 9892928831 (A/c No 109-100536015) holds this number since 2005. My ...
Junior Member
Airtel misleading Customers for Payment of Services Hi,
I am Prasad Sulakhe bearing an Airtel postpaid No. 9892928831 (A/c No 109-100536015) holds this number since 2005.
My number is no longer active despite of making a payment of Rs. 3000 which was overdue.
The concerned female Ms.Mansi (022-43604826) who took my payment promised me to active my number once the payment is done.
After making successful payment, Now she says the number is permanently disconnected.
I have spoken to Customer Care many a times and I get a reply that my number is churned out.
This is not done and a type of cheating done on behalf of Airtel...Request you to guide me in order to activate this number.
I have another Airtel No. 9967518831 which i thik i should de-activate now.
Please help me as I need the same number TO BE ACTIVE ASAP.
Regards,
Prasad
Senior Member
Dear Customer,
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Rakesh Kumar
Airtel Customer Service Team
Senior Member
Dear Customer,
I would like to inform you that your concern listed on 18 March 2010, has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Manoj
Airtel Customer Service Team
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