Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,
Rakesh Kumar
Airtel Customer Service Team

Hello sir my name is Vijay hada my airtel no. is 9981200795 has been deactivated without any reason and when I called to customer care they told me to go your nearest airtel office and when I went to office first day they told me there should be scratch on sim and next day told there is problem in papers or photo and when I gave new papers and photo than also they have a problem to activate my number , so after all this if they not activate my number than I will close my airtel no my self as well as my family airtel numbers and also tell my every friend in my college , my office as well as in my whole city about this rubbish and stupid service of airtel and I am surely do this so please take some action to activate my number in 24 hours and if not than there would be no relation between me and airtel . Thank you

Vijay Hada

Assistant Manager McDonalds restaurant

There is heavy motor boating noise in the fixed line receiver cant listen the calling party

Dear Pankaj,

This is to inform you that your concern listed 9 Oct. 2010 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please do write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolving the issue to your satisfaction.

Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear pankajamvaradarajan ,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@airtel.in and we will be happy to be of assistance.

Regards,
Rakesh Ranga
Airtel Customer Service Team

Dear Sir/Mam,

I am very much worried and felt worst with the customer care executive responses from Airtel (Maharastra-Prepaid). my Mobile number is 7875785163. I have did MNP and moved to Airtel from Vodafone a week ago. I was confirmed as a Airtel Network user before 4 days back. Now the problem is I have recharged for RS 41(STD Booster that allows to make STD calls at 30 Ps per Minute). The recharge was done on 4th Feb around 5PM and was successful. But once if I call any STD number I was surprised to see 72ps was been deducting for every STD calls. Even I tried numbers from various states of INDIA. I have called Customer Care 4 times in total and talked to 7 Executives in total in those 4 calls. Everyone suggested me to wait and they will raise a compliant for this issue. But no one sent me the complaint number. Later one person luckily sent the compliant number to my mobile number at 1 PM yesterday and told it will be solved in 48 hours. The complaint number is CBNRA30204441300. Later I got a call today morning that issue is resolved or not and I have told it was still been there. Later I got a message that 'We are closing this request as your issue resolved'. I again called complaint center directly and reported this issue and they have told will raise a new compliant and ended the call. SIMPLY I WAS BOUNCING BACK BETWEEN THE EXECUTIVES AND MY ISSUE YET PERSISTS. I can throw away this number and can go for new one but It was been over 1000 friends. Also i felt damn anxious to enter Airtel from Vodafone. Is there any senioe level of esclation for my issue hereby. Please suggest me some solution to whom I contact to solve my problem.

Namaste Mr. Rajavel,

This is to inform you that your concern listed 06 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at airtelpresence@in.airtel.com

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Rajavel,

This is to inform you that your concern listed 06 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtelpresence@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- Airtel Presence (Bharti Airtel LTD) - India | LinkedIn

Namaste Mr. Rajavel,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtelpresence@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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