Originally Posted by Unregistered

hi,

M mansi, i was relocated to pune for job purpose. So i have purchased new vodafone sim as vodafone is "considered best" service provider in telecommunication.

i have submitted all my proofs to purchase, and suddenly one day i find that my sim is inactive, without any prior notification from vodafone.

I had made spent around 400 rs for card and other recharges.

now i am told by dealer to go to vodafone store, which is far from where i live. Even person in customer care is also not replying exactly what is problem behind this.

This problem is not just faced by me, it is faced by many of my frds and my colleagues.

Its partly matter of money and inconvenience but rather is matter trust on brands. Vodafone is considered best, thus this problem, so question is where should customer go?

Hi Mansi,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yjjxq4e and we’d be happy to help.

Regards,
Vodafone Customer Care.