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cheap fraud by Vodafone

This is a discussion on cheap fraud by Vodafone within the Mobile Services forums, part of the Mobile category; Vodafone has *automatically* activated Caller tune service for my connection. They said it was free for a month. Now after ...

  1. 03-14-2010, 09:35 AM #1
    ag.raghavan
    ag.raghavan is offline Junior Member
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    Default cheap fraud by Vodafone

    Vodafone has *automatically* activated Caller tune service for my connection. They said it was free for a month. Now after a month I am *automatically* charged 30 rs as rental though I didnt ask for it. The customer care is very rude. After 3 calls and waiting for 5 mins in each call, I am told it is my mistake.

    The worst part is everyday I get atleast 6-10 spam messages (SMS) and also calls. This should also stop.

    I plan to sue Vodafone in the consumer court for having charged me without my consent and also for spamming me.
    Submit Complaint.. Submit Complaint..
  2. 03-17-2010, 06:52 PM #2
    vodafoneindia
    vodafoneindia is offline Banned
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    Default Happy To Help

    Quote Originally Posted by ag.raghavan View Post
    Vodafone has *automatically* activated Caller tune service for my connection. They said it was free for a month. Now after a month I am *automatically* charged 30 rs as rental though I didnt ask for it. The customer care is very rude. After 3 calls and waiting for 5 mins in each call, I am told it is my mistake.

    The worst part is everyday I get atleast 6-10 spam messages (SMS) and also calls. This should also stop.

    I plan to sue Vodafone in the consumer court for having charged me without my consent and also for spamming me.
    Hi Raghavan,

    We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yzzk8sm and we’d be happy to help.

    Regards,
    Vodafone Customer Care.
    Submit Complaint.. Submit Complaint..
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