Dear sir,

I am your customer for the last 4 1/2 years and I never expected that you will do this kind of things to me. in fact the below mentioned act is a breach of trust. i never activated any facility other than normal call facility.

I could learn that you are deducting Rs.12/- from my prepaid life time valid connection ( 9341159861) for the last one year for no good reasons. I have complained to the customer care section of the Koramangla unit and nothing has been done so far. Your SMS appears as an insult to me as a customer.

You may think that customers are fools and they will not know if you deduct small amount like Rs.12/- week.

Sir, please understand that you cannot fool everyone every time. one day or other day they will come to know the fact.


Kindly advise the concerned persons to refund the amount deducted from my prepaid connection at the earliest.