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reliance customer care blunder

This is a discussion on reliance customer care blunder within the Mobile Services forums, part of the Mobile category; I stay in banglore and have been using my reliance cdma phone for past few days. Recently i came to ...

  1. #1
    irfan.khwaja@gmail.com Guest

    Default reliance customer care blunder

    I stay in banglore and have been using my reliance cdma phone for past few days. Recently i came to know that there was a particular recharge denomination of Rs 399 in which calls to reliance cdma within the same circle are free. I had confusion regarding what that circle was so i contacted the customer care who said it was free in circle which consisted of mumbai, maharashtra, chennai, tamil nadu,andhra pradesh.Since reliance has a system of recording calls made to customer executives they will have evidence of this.Later on i got charged for these so called free calls and the reason was given that their customer executives had given incorrrect information I want this money of mine back or atleast compensated in anathor suitable plan

  2. #2
    Tanu's Avatar
    Tanu is offline Senior Member
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    Have you register your complaint with the Reliance customer care ? I suggest you to first register a complaint with their customer care and revert us back.

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