Hello

This is a very disapointing by the tata tele service about this case.
I have a tata walky postpaid connection , since past 3~4 years . i have regular payments and uptodate records of mine .
on last dec '09 bill i paid the amount by cheque , and i mention the date before the date of the due date . but the date was of june 3 or something
now they presented before the date and get it returend and then they barred my services , when i botherd them they said this all thing , i said its not my fault , and this was going till whole january ,
i said lastly give me my cheque back and get the cash payment and a appology letter from company about the same.
which was assuered by the officers but neverthless i got any of them

after mid feb i get the call from the nodal officer of jaipur that sir please close the case this and we can give you compusation of 500 rs and thats it .
i said i don't need money i need my cheque so on this i was replied that the cheque has been missplaced,
now then i requested that please give me in written that the cheque is being missplaced and will nto be issued in future and will never been missused , and also a appology for the same which they denied ,

and now they have stoped my all services and not giving any solution to the same

so what action i can take.?

even i called to mumbai office they also not responded even mailed them thrice but bo reponse .
so shall i publish this issue with proffs in media or what ?

Originally Posted by gcreat

Hello

This is a very disapointing by the tata tele service about this case.
I have a tata walky postpaid connection , since past 3~4 years . i have regular payments and uptodate records of mine .
on last dec '09 bill i paid the amount by cheque , and i mention the date before the date of the due date . but the date was of june 3 or something
now they presented before the date and get it returend and then they barred my services , when i botherd them they said this all thing , i said its not my fault , and this was going till whole january ,
i said lastly give me my cheque back and get the cash payment and a appology letter from company about the same.
which was assuered by the officers but neverthless i got any of them

after mid feb i get the call from the nodal officer of jaipur that sir please close the case this and we can give you compusation of 500 rs and thats it .
i said i don't need money i need my cheque so on this i was replied that the cheque has been missplaced,
now then i requested that please give me in written that the cheque is being missplaced and will nto be issued in future and will never been missused , and also a appology for the same which they denied ,

and now they have stoped my all services and not giving any solution to the same

so what action i can take.?

even i called to mumbai office they also not responded even mailed them thrice but bo reponse .
so shall i publish this issue with proffs in media or what ?

"Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience you had to go through because of us.

We request you kindly provide us your, Tata Indicom connection details.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in.


Thanks and regards
Customer care
TATA Indicom

"

Hello,

Kindly post your bill details so that we can guide you accordingly.

Hello Advocate..

The account Number is 800733363 ,
Biling address bhan nagar queens road, jaipur
The bill i issued cheque was 325 INr .

And now current bill since dec to till date is something around 1100 INR , inculduing late fee , cheque bounce , and non payment.,

and about Tata tele service i have mailed you guys thrice and even i myself made efforts to call nodal officer and other authorities being you vashali center almost 20 times but non of responded properly , even they all don't have guts to cummunicate with the client properly.

so this is very un professional .
even i hav eproff of all saying by nodal officer,

Thanks for your efforts ,

No response??
Wierd

what is the billing information u need?

Any suggestion or solution for the same ???????