HI Team


Please note that i was the first time user of air tel postpaid connection but totally unsatisfied with your services as you know i have already raised a complain to your customer care care center but no one there ready to resolve it and because of this i suffer mentally financially and socially also just keep you inform that this time i am not going to write you about my issue you open your record and see what happen earlier with me and now you are sending some criminals at my place to collect your payment and also send me the court notice what do you thing that is it a better way to serve you consumer that first create a problem and send a notice to them by the way i am going to suit a case against you people at consumer court for all these things here is my detail available below:

My no which i was using :
8800096933 & 8800096903


Regards
Girish
9891438363

Hi i am new to Airtel Postpaid . On december 5th i activated GPRS 98rs plan in my aitel no.
At the time of requesting this service the customer care guy told nothing about this offer just they told its for 1 month validity and contains free 1 GB. But when i get my bill on December 22 i shocked that it does not conatin any GPRS pack and they charged for GPRS of around 2400. This not my mistake this is the concern with customer care people to provide the complete details about the offer before activatin. Now i want to resolve this issue as soosn possible,. Please take back all the converstaion i have made with customer care for your proofs and remove the GPRS charges from the bill.

Dear Pradeep,

This is to inform you that your concern listed on 27 Dec. has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at airtel: About bharti airtel: Feedback

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I have a complaint that I haven’t subscribed for value added services and you are charging me for that from last 3 months continuously for December to February of nearly 420 rupees.
I have gone to Airtel center V.R Plaza Bilaspur 4-5 times but they didn’t respond to my request and again I have been charged for that in the next bill.
So, I want that firstly that service must be stop and secondly the amount you have been charging for last 3 months must be deducted from my current bill.
So, please look forward to my complaint as soon as possible as I am the postpaid customer of airtel from last 7 years.
Mr. Rakesh Pandey
Card no. 9893290721
Masturi Trading Company
C/o Vijay Bhavan
Vyapar Vihar Road
Bilaspur
C.G
Relationship no. - 106-100378786
Bill no. – 639769469 (dec)
669856603 (jan)
693268274 (feb)

Dear Rakesh,

This is to inform you that your concern listed on 09 March 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at airtel: About bharti airtel: Feedback

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com
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Dear Rakesh,

This is to inform you that your concern listed 9 March 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at airtel: About bharti airtel: Feedback .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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This is my 5th reminder many times i have complained for this extra services added to my bill of number 9893290721.I am a customer of airtel from last 6 years still i am getting these types of problem.From last 3 months around 430 rupees have been charged to my bill.When i called to the customer care they are also not able to tell what i am being charged for.Please take a strict action about this problem immediately.

Rakesh Pandey
9893290721

Dear Mr. Rakesh Pandey ,

We would like to inform you that your concern listed 09 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at airtel: About bharti airtel: Feedback

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Hi,

I have a connection in name of Gaurav Dange phone number 05224002932 for the entire month we were not able to use the net as well as the phone as your comapany has provde us the local number for the help i did the same called them and asked for the support according to them it was line fault which they said would be done asap. but still nothing happended then again i called your customer care number through my cell 121 and told them the issue they said that its a technical fault it would be done still nothing happened it was agin i logged an comlaint that my phone is dead then a line man came and told me that the DP is not working so he has switched the DP and the phone came back to life. During this process it took me one month. They closed all my complaint numbers without my concest now i would like to know should pay the bill for which i havent used the connection and to add irritation in my life i got call from MR.Deepak Parmar spoje to him he said that if you want close your connection and has given me the ID no 15243992.


NOTE: If the bill cannot be retified then i think i should go to CF for the right and get my connection closed.Thought we have airetl as good connection but bad customer service.

Can contact me on 9839114821 or Email dange79@hotmail.com

Gaurav Dange

Dear Gaurav Dange ,

This is to inform you that your concern listed on 03 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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Dear Gaurav Dange ,

We would like to inform you that your concern listed 03 May 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtelpresence@in.airtel.com

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I used an airtel postpaid number 8129400025 till march 10 after that i submitted that sim to airtel office in Karamana, Trivandrum. that time i Paid full settlement till date. then after i got bill every month, i already gave complaint to that shop. but they didnt do anything about this. I am totally fedup with this Airtel. Now also i am getting bills. Please do needful

Dear Customer (8129400025 ) ,

This is to inform you that your concern listed 22 May 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get intouch with us at www.airtel.in/airtelpresence

Regards
Rakesh Kumar
airtel Presence (airtel Customer Service Team)
bharti airtel limited
airtelpresence@in.airtel.com
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