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AirTel Very Bad service

This is a discussion on AirTel Very Bad service within the Mobile Services forums, part of the Mobile category; Hiii Iam using airtel Prepaid mobile NO 9731187137 from 3 years . but there is no network coverage inside my ...

  1. #1
    Unregistered Guest

    Angry AirTel Very Bad service

    Hiii Iam using airtel Prepaid mobile NO 9731187137 from 3 years . but there is no network coverage inside my office i given complains so many time to customer care and Nodal office of airtel Bangalore Karnataka. But still iam facing this problem from 3 years . these people are always telling me that your problem will be solved after 15- days and every time they commited me to solve my problem,. the main thing is that i Cannot Change my number immidiatly because there is lot of contact connected to my mobile. Please help me to get out of this problem. please mail me at jitendra_patel07@hotmail.com

  2. #2
    admin is offline Administrator
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    Hello,

    In case you are not satisfied with the response of the Customer Service Centre,then contact to the Nodal Officer of your Circle (address mentioned below) via registered post (keep one copy with you) with your complaint reference number and details of the complaint / grievance and ask them to solve the problem and the reason.

    The Nodal Officer will revert to you through your preferred mode of contact, with a resolution / response within 10 days of the registration of the complaint.

    Wait for their response, and revert us back.

    Visit: Notice before filing consumer complaint for notice reference.

    Address of the nodal officer:

    Bharti Airtel Limited,
    55, Divyasree Towers,
    Bannerghatta Road,
    Bangalore 560 029
    Karnataka
    nodalofficer.kk@airtel.in
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    Airtel_Presence's Avatar
    Airtel_Presence is online now Senior Member
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    Dear Customer,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Vinay Chugh
    Airtel Customer Service Team

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