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deducting money in airtel prepaid

This is a discussion on deducting money in airtel prepaid within the Mobile Services forums, part of the Mobile category; my no is 9740858601 airtel karnataka circle. Today on 27 jan a service call deducted Rs. 20 from my no ...

  1. #1
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    Default deducting money in airtel prepaid



    my no is 9740858601 airtel karnataka circle. Today on 27 jan a service call deducted Rs. 20 from my no which i have never activated. Customer care also not responded to my complaint. I want to recredit my account.

    mohd rafiq

  2. #2
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    Default Complaint againt without information service charges by Vodafone Hyderabad

    Respected Sir,

    My Mobile No. is 9885392958 which was pre-paid before 5 months back, the executives and the call center people of vodafone make me understand that convert your number as post paid because you re-charges your cell above 400 of Rupees every month, due to there pressure I did the same and the number becomes postpaid. After then the bill ware above 550/- every month and also they are charging for incoming message alerts from rediffmail.com, now I wish that the respected court must give direction to the vodafone that they must inform the customer for their charges for everything and also not to make harassment, due to this only I suffer a lot even the amount is not big but they must inform when the services activated in the phone. I hope an early action in this regard as I believe that consumer court act very fast.

    Thanking you
    Regards
    Nikhil Goud
    Gouli Pura - Hyderabad

  3. #3
    Senior Member Advocate.sonia's Avatar
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    Quote Originally Posted by Unregistered View Post
    Respected Sir,

    My Mobile No. is 9885392958 which was pre-paid before 5 months back, the executives and the call center people of vodafone make me understand that convert your number as post paid because you re-charges your cell above 400 of Rupees every month, due to there pressure I did the same and the number becomes postpaid. After then the bill ware above 550/- every month and also they are charging for incoming message alerts from rediffmail.com, now I wish that the respected court must give direction to the vodafone that they must inform the customer for their charges for everything and also not to make harassment, due to this only I suffer a lot even the amount is not big but they must inform when the services activated in the phone. I hope an early action in this regard as I believe that consumer court act very fast.

    Thanking you
    Regards
    Nikhil Goud
    Gouli Pura - Hyderabad
    Hello,

    You can stop receiving SMS alerts by changing settings of your rediff account.

 

 

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